Positive Reviews
positive:
Quiet Getaway
Equatorial Panang boasts a prime location in a quiet part of town, yet close to the city center. Guests enjoyed the hotel's gorgeous views. In addition, the hotel is just four miles from the airport and a shuttle service is offered for all guests. However, most visitors do recommend having a car, as the local area is not ideal for pedestrians. .
positive:
Breakfast Buffet
Don't miss out on the buffet-style breakfast. Guests say it featured a good variety of foods and there was something to cater to all tastes. The other onsite restaurants do not disappoint either, and many guests especially enjoyed Kampachi's Japanese menu. .
positive:
A Wonderful Stay
Guests were very impressed with Equatorial Panang and its amenities, saying it felt “more like a resort”. The rooms are clean and comfortable, the staff is well trained, and the facilities are top notch. The pool area and the onsite 18-hole golf course especially receive a lot of compliments. .
Negative Reviews
negative:
Inconsistent Housekeeping
Housekeeping can be inconsistent in their work. Guests reported that their toiletries or used minibar items were not replenished after service. In addition, several guests also noted that their bathrooms and sometimes bedrooms, did not appear very clean. .
negative:
Complex Elevator System
Several guests were confused by the elevator access from the parking garage to the rest of the hotel. Some could not even find the elevator and resorted to the stairwell. .
negative:
Understaffed
Though most guests found the overall service at the hotel to be well-trained and pleasant, the personnel can unfortunately be understaffed during busy times. Don't be too disappointed if you run into occasional slow service. .