Eriko's House

The hotel's most compelling feature is its unbeatable location, situated just steps away from the beach in Station 2, making it an ideal choice for beach enthusiasts and budget travelers who prioritize direct access to the sand and sea. Its affordable rates consistently appeal to guests, offering a practical base for exploring the vibrant area. The hotel is particularly well-suited for families, couples, and groups of friends looking for a convenient and economical stay. While many appreciate the spacious rooms and the generally friendly staff, some guests note that the hotel is undergoing ongoing construction in surrounding areas, which can lead to noise and affect the pathway to the beach. To ensure a comfortable experience, guests are advised to be prepared for potential construction-related disturbances and to consider bringing their own personal toiletries, as these are not consistently provided.

Facilities & Amenities
Guest feedback on the hotel's facilities and amenities is mixed, with some aspects proving convenient while others fall short. The air conditioning receives varied comments; while many rooms have functional units, some guests reported issues with cooling efficiency, requiring maintenance or the provision of an electric fan. Wi-Fi connectivity is a frequent point of concern, with most guests finding it reliable only in the lobby area, often being slow or non-existent inside the rooms, especially on higher floors. The televisions in rooms are generally described as small, outdated, and sometimes non-functional, offering limited channels. Guests should be aware that some buildings lack an elevator, which can be a challenge for those with mobility issues or heavy luggage. A small mini-fridge is available in some rooms, though an electric kettle is not typically provided. The hotel also features a convenient mini-store near the reception and a practical foot wash area for sandy feet.

Cleanliness & Room Comfort
The cleanliness of the rooms and toilets generally receives positive remarks, with many guests finding them well-maintained upon arrival. However, several recurring issues significantly impact overall room comfort. A notable number of reviews mention unpleasant odors in rooms, often described as damp or musty, affecting blankets and pillowcases. The bedding and linens are frequently criticized for being rough, itchy, or stained, with some guests reporting a lack of blankets or having to pay extra for them. A pervasive problem is the presence of mosquitoes and other bugs like ants, requiring guests to use insect spray. Noise levels are a common complaint, stemming from loud air conditioning units, foot traffic outside rooms, and ongoing construction or renovation activities, particularly for rooms near the reception. While some rooms are noted as spacious, others feel cramped. Bathroom issues include inconsistent hot water supply, sudden water interruptions, and a lack of hooks for towels. Basic toiletries like soap and shampoo are rarely provided, and towels are sometimes missing or of poor quality.

Location & Accessibility
The hotel's central location is overwhelmingly praised as its strongest asset, placing guests within immediate walking distance of the beachfront in Station 2. This prime spot offers unparalleled convenience for enjoying the sand and sea, often described as just a minute or a few steps away. Beyond the beach, the hotel provides easy accessibility to a wide array of attractions, including D'Mall, numerous restaurants, and various stores, making it highly convenient for dining, shopping, and entertainment. Guests appreciate being close to everything, eliminating the need for extensive travel. However, the approach to the hotel itself sometimes presents challenges; some pathways leading from the main road or to the beach are described as unwelcoming, unlit, or affected by ongoing construction, with some guests noting a lack of clear signage to guide their way. Despite these minor access issues, the hotel's proximity to key destinations remains its most celebrated feature.

Staff & Service
Feedback on the staff and service is notably mixed, with many guests commending the team for their friendliness and accommodating nature. Numerous reviews highlight the helpfulness of staff members, from security to front desk and housekeeping, often noting their willingness to assist with luggage and respond to requests. Guests appreciate the welcoming attitude and the staff's efforts to make stays comfortable, with some even extending their visits due to positive interactions. However, a significant number of reviews detail negative experiences, including instances of unprofessional behavior, such as staff being rude, unhelpful, or unresponsive to critical issues like room transfers or maintenance requests. Some guests reported a lack of assistance during check-out and issues with housekeeping, noting that rooms were not cleaned or towels changed during their stay. Specific incidents of poor customer service, including unaddressed complaints and a lack of apologies, are also mentioned, indicating inconsistency in service quality.

Additional Information
Guests should be aware of several additional policies and aspects that impact the overall stay. The hotel has a practice of charging extra fees for basic amenities, such as a fee for an extra pillow or blanket, and a significant charge for using the small, shared kitchen facilities. Some guests reported being charged for missing towels upon check-out, even when the initial count was disputed. While the hotel is generally considered a budget-friendly option, these additional costs can add up. It is important to note that some rooms are located in buildings without an elevator, which could affect guests with mobility challenges; however, the hotel can accommodate guests with disabilities on the ground floor if requested. The overall ambiance is often described as more akin to a motel than a traditional hotel, reflecting its focus on affordability and basic accommodations. Guests should also anticipate potential noise from ongoing renovations in surrounding areas, which can be disruptive during the day.