Hotel Es Port

The hotel is a beautiful and historic property, originally an olive mill, set within extensive, well-maintained gardens that create a tranquil oasis just a short walk from the bustling Port de Soller. This unique blend of historical charm and convenient location makes it ideal for sightseers, hikers, and cyclists looking to explore the area, as well as couples and families seeking a relaxing and comfortable retreat. Guests consistently highlight the hotel's spacious rooms, excellent breakfast, and generally attentive service. To enhance your stay, consider requesting a room in the older, more characterful section of the hotel, and be aware that popular local restaurants often require advance booking.

Facilities & Amenities
Guests frequently praise the hotel's comprehensive facilities, which include a large outdoor swimming pool with ample sun loungers and a convenient pool bar offering snacks and drinks. The hotel also features a well-equipped spa area, complete with an indoor pool, sauna, steam room, and hot tub, providing a peaceful space for relaxation. For active guests, there are well-maintained clay tennis courts. The extensive and beautifully landscaped gardens offer numerous quiet seating areas for guests to unwind. Free Wi-Fi is available throughout the property, and lifts provide accessibility to various areas, though some parts of the historic building may still involve stairs.

Cleanliness & Room Comfort
Rooms are generally described as spacious and consistently clean, with many featuring balconies that offer pleasant views of the gardens or surrounding mountains. While some guests appreciate the character and traditional decor of rooms in the older sections, others note that certain areas or furnishings can appear dated. Feedback on bed comfort is mixed; some guests find the beds comfortable, while others report them as hard, and double beds are often formed by pushing two singles together. Noise insulation can be a concern, with guests occasionally hearing conversations from hallways or sounds from adjacent rooms. The air conditioning is generally effective, though its performance can vary.

Dining & Food Quality
The breakfast buffet receives widespread praise for its extensive variety, including fresh options and freshly squeezed orange juice, often enjoyed on a pleasant outdoor terrace. While the quality is consistently good, some guests note that the breakfast area can become busy during peak hours. Dinner options include a buffet with a generous starter and dessert spread, though the main course is typically served a la carte, which some guests find limiting for a buffet concept. The poolside restaurant offers good quality snacks and cocktails for lunch. However, some guests have expressed dissatisfaction with the coffee quality and the consistency of service during busy dining times.

Location & Accessibility
The hotel boasts an excellent central location, positioned just a short walk (typically 1-5 minutes) from the Port de Soller promenade, beach, and a wide array of restaurants and shops. This prime spot allows for easy access to local attractions and public transport, including bus stops and the tram to Soller. Despite its close proximity to the bustling port, the hotel's extensive and lush grounds provide a remarkably quiet and secluded atmosphere. Free on-site parking is a significant and appreciated advantage for guests traveling by car, adding to the convenience of their stay.

Staff & Service
Guest feedback on staff and service is generally positive, though with some mixed experiences. Many guests commend the reception staff for being exceptionally friendly, helpful, and attentive, particularly during check-in and when assisting with various requests. Housekeeping is consistently praised for its thoroughness and for maintaining spotless rooms. However, some guests have reported instances of slow service at the pool bar and in the main restaurant, especially during peak periods. A few reviews mention isolated incidents of unprofessional or unfriendly staff in dining areas, which can occasionally detract from an otherwise positive experience.

Additional Information
The hotel maintains a pet-friendly policy, accommodating guests traveling with animals. Guests should be aware that there may be charges for using the tennis courts, which some find unexpected upon arrival. The hotel has specific guidelines regarding sunbed reservation, though some guests occasionally disregard these notices. The spa area operates with specific hours and rules, including an adults-only section, and guests have noted that certain amenities like the hot tub or sauna may occasionally be out of order for maintenance. The hotel also enforces a smoking policy that directs guests to designated areas.