Euro Motel (Only Adults)

This hotel is primarily recognized for its proximity to Viracopos Airport, making it a practical choice for travelers with layovers or those needing a convenient overnight stay before or after a flight. While some guests highlight its cleanliness and the attentive staff service, many reviews point to the room condition being notably old and in need of renovation, alongside frequent complaints about noise levels. The breakfast receives mixed feedback, often described as basic. It is particularly well-suited for business travelers and individuals seeking a functional place to rest during transit. To enhance your experience, it is advisable to request a quiet room upon arrival and manage expectations regarding the modernity of the facilities.

Facilities & Amenities
The hotel's air conditioning is a frequent topic, with many guests reporting issues such as poor efficiency, dripping, or being poorly positioned. The television sets are often described as old, having poor image quality, or not functioning correctly, sometimes lacking a remote control. While a minibar is available, its selection is noted as limited. Some rooms feature a jacuzzi or hydromassage, though feedback is mixed, with reports of them being dirty or non-operational. The sound system and radio are also mentioned as being outdated or not working. Guests occasionally note the worn quality of the towels. Some unique features like a telescopic roof or open-air jacuzzi are available in certain suites, but these too have been reported with operational issues.

Cleanliness & Room Comfort
Feedback on cleanliness is highly polarized; while some guests commend the hotel's efforts, a significant number report dirty rooms, including observations of mold, cobwebs, stained sheets, grimy surfaces, and even cockroaches or mosquitoes. The overall room condition is consistently described as old, outdated, worn, and damaged, with issues like broken toilet seats and stained mirrors. Bed comfort also varies, with some finding comfortable beds while others complain about uncomfortable mattresses, small beds, or noisy beds that cause sheets to come off. Noise levels are a recurring concern, stemming from corridors, other guests, staff talking, loud music, and traffic noise. Bathrooms have been noted for clogged drains, cold showers, lack of hot water, and worn-out ceilings.

Dining & Food Quality
The breakfast offered by the hotel receives varied feedback. Many guests describe it as basic, weak, simple, and lacking variety, often consisting of just French bread, margarine, filtered coffee, milk, orange juice, and a slice of cake. Some specifically noted the orange juice had an unusual taste. Conversely, some guests found the breakfast to be satisfactory and appreciated that it was included. For room service and other food orders, opinions are also mixed; while some praise delicious portions, good food, and the convenience of a 24-hour kitchen, others report slow service, wrong orders, and small portions.

Location & Accessibility
The hotel's most significant advantage is its proximity to Viracopos Airport, making it an ideal choice for guests with layovers, connections, or those needing to catch early flights. Its location is generally described as having easy access from the main roads. While some guests appreciate the convenience of a nearby gas station, a few reviews express concerns about the surrounding area, with one specifically mentioning a dangerous location. Parking is available, typically in a garage, though there have been isolated reports of issues with the garage door not closing properly.

Staff & Service
The staff attitude is a point of considerable divergence in guest reviews. Many describe staff as rude, uneducated, uninformed, unfriendly, nervous, or impolite, leading to negative interactions. Conversely, a notable number of guests commend the staff for being polite, helpful, attentive, friendly, sympathetic, and educated. Service speed and efficiency are also inconsistent, with complaints about slow service, delays in orders, and long wait times during check-in and check-out. Some guests, however, experienced efficient service and quick check-in. Issues with incompetent reception and discrepancies in billing have been reported, though staff have also been praised for honesty in returning forgotten items.

Additional Information
Guests frequently report invoice issues, with some stating that the invoice was not sent or contained incorrect values, such as an "additional companion" charge, which can be problematic for business travelers. The hotel has a policy of no room cleaning for multi-day stays, and explicitly states no responsibility for lost items, though staff have been known to return forgotten belongings. Some reviews highlight a lack of accessibility features, specifically the absence of grab bars in bathrooms, which could be a concern for guests with mobility challenges. There are also mentions of ill-fitting disposable slippers and a general lack of soundproofing, contributing to noise complaints. Some guests felt overcharged due to booking discrepancies compared to direct hotel rates.