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Hotel Excellence Riviera Cancun (Puerto Morelos, Mexico)

Hotel Excellence Riviera Cancun (Puerto Morelos, Mexico)

About Excellence Riviera Cancun

All inclusive, Excellence Riviera Cancun is an adults-only guesthouse standing on a private beach in Puerto Morelos. The hotel prides itself in its 24-hour fitness centre, full-service spa, and wedding services. Crococun Zoo is about one and a half miles away. All of the 440 guestrooms come equipped with air conditioning and furnished balcony/patio. Other amenities include free bottled water, blackout drapes, climate control, in-room safe, coffee/tea making facilities, premium bedding, stocked private bathroom, and free Wi-Fi. Excellence Riviera Cancun offers its guests 24-hour front desk, rooftop terrace, and disabled parking. Other comforts include six outdoor pools, five meeting rooms, and ATM/banking services on site. Free breakfast is served every day. With ten restaurants and ten bars/lounges – with 24-hour room service to match – guests can certainly have their fill here. Puerto Morelos Town Square is within two and a half miles.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

trivago Rating Index based on 3365  reviews from:
  • LocationExcellent  (9.0 / 10)
  • RoomsExcellent  (8.9 / 10)
  • ServiceExcellent  (9.4 / 10)
  • CleanlinessExcellent  (9.5 / 10)
  • Value for moneyExcellent  (8.9 / 10)

Positive Reviews


Multiple Swimming Pools.

The hotel has several pools for you to enjoy, including a ‘quiet’ pool and a pool with a swim-up bar. There are many floating mats for you to enjoy when you’re in the pool, too.


Plenty of Loungers.

Excellence Riviera Cancun requests that you don’t reserve loungers, because there are so many available. In fact, in the middle of the day, there are usually enough still free – you can switch your spot if you want.


Restaurants Are Amazing.

There are several restaurants located in the complex, allowing you to have a few different options to pick from. Each restaurant is different, with a huge variety of foods and cuisines available.

Negative Reviews


Can Get Pretty Crowded.

The hotel gets packed pretty quick, especially at the pool. And, since the main pool has a swim-up bar, the place gets noisy, too. A lot of people like to hang out here, particularly because of activities. Consequently, you might have to fight the crowd.


Need More Staff Members.

Because certain areas can get pretty crowded, the hotel staff has trouble keeping up with all the demands. There may only be one bartender for a crowded area, so you may have to wait.


Not Close to Cancun.

The guesthouse is about 30 minutes away from Cancun, which means you will have to travel a distance to get there. If you want to explore restaurants or shops, it’ll take you a bit.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
  5. Hot tub
  6. Hydrotherapy
  7. Body treatments
  8. Hammam
  9. Hot stone massage
Property amenities
  1. Business centre
  2. Café
  3. Nightclub
  4. Entrance hall/lobby
  5. Elevator
  6. Gym
  7. Hairdresser
  8. Parking
  9. Terrace
  10. Bell service
  11. Hotel bar
  12. Beach bar
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
Room amenities
  1. Bathtub (upon inquiry)
  2. Openable windows
  3. Television
  4. Hairdryer
  5. Electric kettle
  6. Air conditioning
  7. Pay-TV
  8. Satellite TV
  9. Sitting area
  10. Safe
  11. Cable TV
  12. WiFi
Sports facilities
  1. Volleyball
  2. Shooting sports
  3. Boat rental
  4. Fitness
  5. Surfing
  6. Tennis court
Food and beverage
  1. All inclusive (upon inquiry)

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


Carretera Federal 307, Chetumal- Puerto Juárez, Manzana 7, Lote 11, SM 11 , 77580 , Puerto Morelos , Mexico
Telephone: +52(998)8728500 | Fax: +52(998)8728529 | 

Frequently Asked Questions about Excellence Riviera Cancun

  • Is there a pool area at Excellence Riviera Cancun?

    Yes, Excellence Riviera Cancun offers 1 pool area.

  • Are pets allowed at Excellence Riviera Cancun?

    No, Excellence Riviera Cancun doesn’t allow pets.

  • Is parking available at Excellence Riviera Cancun?

    Yes, Excellence Riviera Cancun provides Parking for guests.

  • What time is check-in and check-out at Excellence Riviera Cancun?

    Check-in at Excellence Riviera Cancun is available from: . Check-out time is by .

  • Where is Excellence Riviera Cancun located?

    Excellence Riviera Cancun is located in Carretera Federal 307, Chetumal- Puerto Juárez, Manzana 7, Lote 11, SM 11, 77580, Puerto Morelos, Mexico.