Hotel Excellence Riviera Cancun (Puerto Morelos, Mexico)


Hotel Excellence Riviera Cancun (Puerto Morelos, Mexico)

About Excellence Riviera Cancun

All inclusive, Excellence Riviera Cancun is an adults-only guesthouse standing on a private beach in Puerto Morelos. The hotel prides itself in its 24-hour fitness centre, full-service spa, and wedding services. Crococun Zoo is about one and a half miles away. All of the 440 guestrooms come equipped with air conditioning and furnished balcony/patio. Other amenities include free bottled water, blackout drapes, climate control, in-room safe, coffee/tea making facilities, premium bedding, stocked private bathroom, and free Wi-Fi. Excellence Riviera Cancun offers its guests 24-hour front desk, rooftop terrace, and disabled parking. Other comforts include six outdoor pools, five meeting rooms, and ATM/banking services on site. Free breakfast is served every day. With ten restaurants and ten bars/lounges – with 24-hour room service to match – guests can certainly have their fill here. Puerto Morelos Town Square is within two and a half miles.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


Carretera Federal 307, Chetumal- Puerto Juárez, Manzana 7, Lote 11, SM 11, 77580, Puerto Morelos, Mexico

Rating overview

trivago Rating Index based on 1684  reviews from:
  • Location
    Excellent  9.0 / 10
  • Rooms
    Excellent  8.9 / 10
  • Service
    Excellent  9.4 / 10

Positive Reviews


Multiple Swimming Pools.

The hotel has several pools for you to enjoy, including a ‘quiet’ pool and a pool with a swim-up bar. There are many floating mats for you to enjoy when you’re in the pool, too.


Plenty of Loungers.

Excellence Riviera Cancun requests that you don’t reserve loungers, because there are so many available. In fact, in the middle of the day, there are usually enough still free – you can switch your spot if you want.


Restaurants Are Amazing.

There are several restaurants located in the complex, allowing you to have a few different options to pick from. Each restaurant is different, with a huge variety of foods and cuisines available.

Negative Reviews


Can Get Pretty Crowded.

The hotel gets packed pretty quick, especially at the pool. And, since the main pool has a swim-up bar, the place gets noisy, too. A lot of people like to hang out here, particularly because of activities. Consequently, you might have to fight the crowd.


Need More Staff Members.

Because certain areas can get pretty crowded, the hotel staff has trouble keeping up with all the demands. There may only be one bartender for a crowded area, so you may have to wait.


Not Close to Cancun.

The guesthouse is about 30 minutes away from Cancun, which means you will have to travel a distance to get there. If you want to explore restaurants or shops, it’ll take you a bit.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
Property amenities
  1. Café
  2. Nightclub
  3. Entrance Hall/lobby
  4. Elevator
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
Room amenities
  1. Balcony (upon inquiry)
  2. Openable windows
  3. Television
  4. Hairdryer
Sports facilities
  1. Volleyball
  2. Shooting sports
  3. Boat rental
  4. Surfing
Food and beverage
  1. All inclusive (upon inquiry)
Suitable for
  1. Adults only

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


Carretera Federal 307, Chetumal- Puerto Juárez, Manzana 7, Lote 11, SM 11 , 77580 , Puerto Morelos , Mexico
Telephone: +52(998)8728500 | Fax: +52(998)8728529 | 

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