Exe Alfonso VIII

The hotel offers a memorable stay within a beautiful, stately building that has been tastefully renovated, blending classic charm with modern comfort. Its signature feature is its prime central location, placing guests just steps away from the Plaza Mayor and Cathedral, making it an ideal base for sightseers and couples exploring the city's historic heart. Many guests highlight the spacious rooms, exceptional cleanliness, and the consistently friendly and helpful staff as key aspects of their positive experience. For families, the generous room sizes are a significant advantage, while business travelers appreciate the convenient desk setups and reliable internet. To enhance your visit, be mindful of the parking situation, which is off-site and can be tight, and consider requesting a room away from the main road if you are sensitive to street noise.

Facilities & Amenities
Guests note that the hotel, while charming, does not feature an on-site restaurant for lunch or dinner, nor does it have a dedicated lounge bar, which some found to be a drawback for evening relaxation within the premises. Similarly, the absence of bathrobes and slippers or an in-room coffee maker was mentioned by several visitors as missing amenities that would enhance comfort and convenience during their stay. Despite these limitations, the hotel does provide free Wi-Fi, which guests found to be reliable for staying connected and managing their travel plans. The overall impression is that while the hotel maintains its classic elegance, it offers a more limited range of internal facilities compared to some modern establishments, focusing more on its core accommodation and breakfast services.

Cleanliness & Room Comfort
Guests consistently praise the hotel's spotless cleanliness throughout, from common areas to individual rooms. The spacious rooms are a recurring highlight, often described as large and well-maintained, providing ample space for relaxation. Many reviews emphasize the exceptional comfort of the king-size beds, ensuring a restful night's sleep. While the bathrooms are generally noted as large and clean, some guests found their decor to be a bit dated or mentioned the presence of bathtubs rather than modern showers, which could be less convenient. Feedback on noise levels is mixed; some rooms are described as quiet, while others, particularly those facing the main road or affected by nearby building work, experienced some disturbance. Issues with heating and air conditioning regulation were also occasionally reported, with rooms sometimes being too warm or too cool.

Dining & Food Quality
The breakfast at the hotel receives widespread positive feedback, consistently described as very good, complete, and varied. Guests appreciate the extensive buffet selection, which includes a range of options to start the day. The quality of the food is generally high, with many highlighting specific items like the delicious tortilla. However, some guests noted that the single coffee machine could be slow, leading to queues, and a few mentioned the coffee itself was not always to their taste. While the breakfast is a strong point, it's important to note that the hotel does not offer a restaurant for lunch or dinner, meaning guests need to dine elsewhere for other meals.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within easy walking distance of major attractions such as the Plaza Mayor, the Cathedral, and the entire historic old town. This makes it an excellent base for exploring the city on foot. Regarding parking, the hotel has an agreement with a public underground car park located directly opposite the hotel. While this proximity is convenient, many guests found the car park itself to be quite tight and challenging to navigate, especially for larger vehicles. Unloading luggage directly at the hotel entrance can also be problematic due to heavy traffic on the street, requiring guests to carry bags across the road from the parking facility.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendliness, helpfulness, and professionalism. Guests frequently commend the reception team for their attentive service, quick and efficient check-in processes, and willingness to go above and beyond to assist with requests, such as resolving booking issues or providing local recommendations for dining and sightseeing. The breakfast staff are also highlighted for their kindness and efficiency, ensuring a pleasant start to the day. This dedication to excellent customer service creates a welcoming and comfortable atmosphere, making guests feel valued and well-cared for throughout their stay. The overall consensus is that the staff's positive attitude significantly enhances the guest experience.