Exe Leon

This hotel offers a practical and comfortable base for exploring the city, distinguished by its central location near major shopping areas and a short walk from the historic center. Guests frequently highlight the hotel's consistent cleanliness and the comfortable beds, ensuring a restful stay. The friendly staff are repeatedly praised for their helpfulness and professionalism, contributing significantly to a positive guest experience. It is an ideal choice for sightseers and tourists who prefer to explore on foot, as well as business travelers seeking a quiet yet accessible accommodation. While generally well-regarded, guests should be prepared for potential delays due to the hotel's single, often busy, elevator. To make the most of your visit, consider utilizing the convenient street parking options nearby rather than the hotel's paid garage.

Facilities & Amenities
A significant point of feedback revolves around the hotel's elevator, which is frequently described as small, slow, and insufficient for the number of floors and guests, leading to considerable waiting times. Many guests found themselves opting to use the stairs due to the delays. The hotel offers parking, though it is often noted as tight and challenging to maneuver within, with some guests finding it expensive. Wi-Fi connectivity is generally reliable and appreciated by guests for staying connected. Feedback on air conditioning is mixed; some found it effective and quiet, while others reported it as noisy, insufficient, or difficult to regulate, occasionally impacting room comfort. Overall, the general facilities are functional, but the elevator stands out as a major operational challenge.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, noting that rooms are well-maintained and spotless. The beds are largely praised for their comfort, with many guests reporting a good night's sleep, though a few mentioned mattresses showing signs of age. Room sizes vary, with some standard rooms described as compact, while upgraded suites are noted for being spacious and well-appointed. The bathroom facilities are generally good, featuring effective showers with strong pressure and a range of amenities, though minor issues like broken fixtures or lack of certain items were occasionally reported. Noise levels are typically low, providing a quiet environment, with good insulation from external sounds, though some internal noise from adjacent rooms or the elevator can sometimes be heard.

Dining & Food Quality
The breakfast buffet receives overwhelmingly positive feedback, with guests highlighting its completeness, variety, and high quality. The selection includes a wide array of options such as natural juices, fresh fruit, pastries, cold cuts, and hot dishes, catering to diverse tastes. Many appreciate the availability of gluten-free options and plant-based milk alternatives, demonstrating attentiveness to dietary needs. The staff in the breakfast area are consistently described as attentive and friendly, ensuring a pleasant dining experience. While the hotel does not feature a full-service restaurant for lunch or dinner, the comprehensive breakfast offering is a significant highlight for many visitors.

Location & Accessibility
The hotel boasts a favorable central location, positioning guests within a convenient 10 to 15-minute walk from the city's historic center and main attractions, including the Cathedral. Its proximity to El Corte Inglés and a vibrant commercial area means guests have easy access to shopping, cafes, and various dining options right on their doorstep. This slightly removed position from the busiest parts of the old town contributes to a quieter atmosphere. For those traveling by car, street parking is often mentioned as a viable and more economical alternative to the hotel's paid garage, with blue and orange zones or nearby municipal car parks available in the vicinity.

Staff & Service
The staff at this hotel consistently receive high praise for their exceptional friendliness, helpfulness, and professionalism. Guests frequently highlight their attentiveness and willingness to go above and beyond to assist with inquiries, provide local recommendations, and promptly resolve any issues that arise. The check-in process is generally described as smooth and efficient, with staff making guests feel welcome from the moment they arrive. Their polite and accommodating demeanor is a recurring theme in reviews, contributing significantly to a positive and memorable stay for many visitors, who appreciate the personalized and caring service provided.

Additional Information
While the hotel maintains high standards of cleanliness and comfort, some guests have noted that certain aspects of the facilities and decor show signs of age, suggesting a need for renovation needs to fully align with a modern 4-star rating. Despite this, the overall value for money is generally considered good by many visitors. The hotel's heating system is often praised for its effectiveness, providing a warm and comfortable environment, particularly during colder periods. Some rooms are equipped with specific bathroom amenities and features like good shower pressure, enhancing the in-room experience. It is worth noting that the hotel does not offer a full restaurant service for lunch or dinner.