Exe Lev

This hotel offers a compelling blend of central location and comfortable accommodations, making it a popular choice for various travelers. Its signature feature is its excellent proximity to the city center and main transport hubs, often complemented by scenic views from higher floors. The hotel is well-suited for sightseers and tourists eager to explore the city on foot, as well as business travelers due to its accessibility. While many rooms are praised for their cleanliness and comfort, some guests note an older, more traditional aesthetic. The hotel is also a good fit for groups and families seeking convenience and a wide array of breakfast options. To enhance your stay, consider requesting a recently renovated room for a more modern experience, and be prepared for potential waits for the elevators during busy periods.

Facilities & Amenities
The hotel's elevators are a frequent topic of discussion, with many guests experiencing long wait times due to their slow operation and the common occurrence of only one or two out of three being functional. This can be particularly challenging during peak hours. Wi-Fi connectivity is generally reliable throughout the property, allowing guests to stay connected. While parking is available, it is often described as limited, expensive, and frequently full, leading some guests to seek alternative public parking nearby. Many rooms are noted for lacking essential amenities such as a mini-fridge, kettle, or hairdryer, which can be an inconvenience for guests. The fitness center is present, though some reviews suggest it could benefit from an upgrade.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is varied. Many guests find their rooms to be clean and well-maintained, with some highlighting spacious layouts and comfortable beds that ensure a restful sleep. However, a significant number of reviews describe rooms as outdated or old, with issues such as stained carpets, peeling paint, or exposed wires. The air conditioning and heating systems are a common point of concern, with many reporting rooms being excessively hot and the AC either not working effectively or being difficult to control. Noise levels can also be an issue, with some guests experiencing disturbances from the street or corridors. Bathrooms receive mixed reviews, with some being modern and clean, while others are noted for being small, having dirty toilets, or lacking proper shower fixtures like a flexible hose or a working drain stopper.

Dining & Food Quality
The breakfast consistently receives high praise from guests, described as excellent, varied, and extensive, offering a wide selection of both sweet and savory options. Many appreciate the quality of the food and the availability of items like a pancake maker. However, the breakfast area can become very crowded, especially during peak times, leading to challenges with table availability and staff struggling to clear tables and replenish items promptly. Some guests also noted that hot food items could occasionally be served cold. Feedback on the hotel's bar or bistro food is less consistent, with some finding it limited or of poor quality, occasionally consisting of pre-packaged sandwiches rather than freshly prepared meals.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the city. Guests consistently highlight its walking distance to the city center, including popular attractions like the Triple Bridge and various shops and restaurants. It is also very close to the main train and bus stations, making arrivals and departures easy, especially for those using public transport. The hotel's position near Tivoli Park offers opportunities for leisurely strolls. Its accessibility by car is also noted as a positive, providing a good base for those traveling with their own vehicles, despite the challenges associated with on-site parking.

Staff & Service
The hotel staff generally receive positive feedback for their friendliness and helpfulness. Many guests commend their willingness to assist with requests and provide local recommendations. However, experiences with check-in and check-out can be mixed, with some reporting quick and efficient processes, while others describe them as slow, disorganized, or involving issues with bookings. The staff's ability to resolve problems is also varied; while some issues are addressed promptly, others, particularly those related to room maintenance or amenities, may not be fully resolved or met with indifference. Housekeeping is often described as thorough when rooms are cleaned, though some guests noted inconsistencies in daily service or replenishment of supplies.

Additional Information
The hotel frequently accommodates large groups and sports teams, which can sometimes lead to increased crowding in common areas like the breakfast room and elevators. Guests should be aware that while the hotel has undergone some renovations, parts of the property, particularly certain rooms, retain an older, more traditional aesthetic. The hotel offers a pet-friendly policy, which is appreciated by guests traveling with animals. Some reviews mention the presence of a casino in the basement, offering an additional entertainment option on-site. The hotel's policy regarding room changes or upgrades, often based on availability or guest feedback, has led to positive experiences for some visitors.