Located just a ten-minute walk to the Museum of Science and History, Extended Stay America Jacksonville - Riverwalk hotel is conveniently set in downtown Jacksonville. This pet-friendly hotel features a coin-operated laundry facility that is open 24/7 and an option for grab-and-go breakfast. Accommodations are air-conditioned and spacious. Each is equipped with a flat screen cable TV and tea/coffee making facilities. Furthermore, the suites feature fully equipped kitchens with refrigerators, stovetops, cooking utensils, and microwaves. Extended Stay America Jacksonville - Riverwalk hotel offers fax/copy service and a front-desk safety deposit box. Free reliable wireless Internet access is available all throughout the building. Complimentary breakfast with hot and fresh choices is served daily. There are also many restaurants within the area where guests can eat, which include Allure Thai Bistro & Bar, Angie's Downtown Deli, and The Chart House. Within a 20-minute drive from the property are Jacksonville Museum of Modern Art and the Cummer Museum of Art & Gardens.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Previous guests observed that the check-in process was simple and fast. During check-in, guests were also informed about the recent happenings in the hotel, as well as pointers that they should remember during their stay.
Everything is walking distance from this hotel, so most guests rated its location excellently! Cross a short bridge and you are already in downtown for a few minutes. Jax Landing is also near as well as several great restaurants such BB's Bar & Grill and Chop-Chop Restaurant. If you don't want to walk, you can always ride a cab to save you the hassle and time.
Guests who were planning for a longer stay were glad about the hotel's in-room facilities. There is a kettle, a stove and a microwave to prepare your foods, and a fridge to store them - saving guests more money than eating out.
Many guests were disappointed about the hotel’s apparent lack of common facilities. Those who want to swim or use a fitness center, however, will be directed to use instead the facilities at the nearby Wyndham property.
There were reports of fleas or bed bug in some of the rooms. Some of those guests who experienced this issue even demanded a room switch after feeling an insect crawling up their legs.
Since there's no free breakfast, the property does not provide free, freshly blended coffee as well. Moreover, the housekeepers rarely clean the in-room coffee makers, and they never leave new packs of coffee when they prepare the room according to guests.
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