Extended Stay America Suites - Tampa - Airport - N Westshore Blvd

This hotel is often chosen for its spacious rooms and kitchenettes, providing a home-like feel that is particularly appealing to families and long-term guests seeking extended stays. Its signature feature is its exceptional proximity to Tampa Airport and the cruise terminal, making it a convenient choice for travelers with early flights or those embarking on cruises. While many guests appreciate the value, the overall condition and cleanliness are frequently noted concerns. To ensure a more comfortable experience, guests are advised to inspect their room upon arrival and consider bringing their own essential toiletries and kitchen supplies, as these are often reported as missing or insufficient.

Facilities & Amenities
The hotel offers a pool which receives mixed feedback; some guests find it clean and enjoyable, while others report it being closed or poorly maintained with issues like cigarette butts. The presence of kitchenettes in rooms is a significant draw, though guests frequently note a lack of basic dishes, utensils, and dish soap, requiring them to request items or purchase their own. Laundry facilities are available, but some reviews mention them being dirty or out of order. General facility upkeep, including elevators that sometimes smell or are out of service, and issues with AC units in rooms, are common points of concern. Parking is available, but some guests express discomfort with the surrounding environment.

Cleanliness & Room Comfort
Cleanliness is a major and recurring concern among guests. Many rooms are described as dirty, with stained mattresses, sofa beds, and carpets. Issues like mold in bathrooms and AC units, and a pervasive unpleasant smell (ranging from musty to smoke or sewage) are frequently reported. The presence of roaches is a significant and distressing issue for numerous visitors. While some guests find the bed comfort adequate, others describe beds as hard or pull-out beds as unusable due to thin mattresses or protruding springs. Noise levels from neighbors, the street, and even internal hotel sounds are often cited as disruptive. Furthermore, bathroom condition is a consistent complaint, with mentions of peeling tubs, broken toilets, low water pressure, and a lack of basic amenities like hairdryers or sufficient toiletries.

Dining & Food Quality
The hotel's grab-and-go breakfast consistently receives negative feedback from guests, often described as minimal and disappointing. It typically consists of basic items such as coffee (which is sometimes reported as bad or unavailable), oatmeal packets, granola bars, and small muffins. Many guests express dissatisfaction with the lack of variety, noting the absence of hot food options, milk, juice, or fresh fruit. The breakfast area is sometimes described as messy, and items are frequently reported to run out quickly, leaving little for later guests. There are no in-hotel restaurants or room service mentioned in guest reviews.

Location & Accessibility
The hotel's central location is a significant advantage, offering excellent proximity to key transportation hubs and local attractions. It is conveniently located just a few miles from Tampa Airport and provides easy access to the cruise terminal, making it ideal for travelers. Guests also appreciate its closeness to various malls and restaurants, providing ample dining and shopping options within a short distance. However, the immediate surrounding area is a point of concern for some, as the hotel is situated behind a strip club, which contributes to a perception of a less desirable or "sketchy" environment for some guests.

Staff & Service
Feedback regarding the staff & service is notably mixed. Many guests praise individual staff members for being exceptionally friendly staff, helpful, and accommodating, highlighting their professionalism and kindness. However, a significant number of reviews describe staff as rude, dismissive, or uninterested, leading to frustrating interactions. The check-in process can be problematic, with reports of long waits, rooms not being ready, and issues with unexpected security deposits. Housekeeping is a major area of complaint, with many guests stating that their rooms are not cleaned for extended stays, and there is often a lack of fresh towel service, sometimes requiring guests to wait for their own dirty towels to be laundered. Responsiveness to maintenance requests for issues like broken AC units or plumbing is also frequently criticized.

Additional Information
The hotel is currently undergoing renovations, which some guests have noted, indicating ongoing efforts to update the property. Guests should be aware that a security deposit is typically required upon check-in, which some visitors found unexpected. The hotel caters to a significant number of long-term guests, which can influence the overall atmosphere and the frequency of services like room cleaning. Some guests have reported recurring key card issues, requiring frequent trips to the front desk for re-activation.