Gran Melia Fénix - The Leading s of the World is a luxury hotel situated opposite the new Madrid Casino, on the well-known Plaza de Colon.
Rooms are equipped with a plasma TV with international channels, free Wi-Fi and iphone docking station. Suites are completely sound-proofed and some have king-size canopy beds, jacuzzi and panoramic views.
A 24-hour gym is available on-site, as is a Thai Wellness Room; offering massage and treatments. Other services provided include; a hairdresser, personal shopper, babysitter, secretary and medical practitioner.
The Caray Restaurant offers fine dining with an extensive wine list and the Dry Martini Bar by Javier de las Muelas is a cocktail bar popular with guests and locals-alike. Tea Time Corner is a unique spot where connoisseurs can sample over 45 blends of tea.
Gran Melia Fénix - The Leading s of the World is a ten-minute walk from Gran Via and less than twenty-minutes from the City Centre, Retiro Park and Gardens and Prado Museum.
For previous guests who opted for 'Red Level', the upgrade was worth every penny; there is a dedicated reception and lounge, complimentary drinks (including Champagne upon arrival) and, of course, rooms with greater space, sought-after views and luxury ex
positive:
Knowledgeable staff.
The hotel is located close to a metro station and the Calle de Serrano- for high end shopping, and the friendly, knowledgeable staff will be more than happy to point you in the right direction. They take a helpful tack and are in no way pushy.
positive:
No shortage of choice.
The breakfast buffet served daily is vast; with almost every item you can think of available. Guests particularly enjoy the warm baked pastries, fresh fruit and hot dishes and like that breakfast service goes on for almost four-hours; allowing for both ea
Negative Reviews
negative:
Comes at a cost.
The hotel does offer a taste of luxury, however, this comes at a high cost. Some guests suggest certain items are overpriced, with the breakfasts and bar drinks mentioned most frequently. For others, though, the old adage 'you get what you pay for' applie
negative:
Missing items.
Perhaps surprisingly for a five-star hotel, there are certain items you will not find in your room; tea and coffee making facilities are not present and no bottled water is supplied. They can, of course, be provided upon request, but at an additional char
negative:
Compact in places.
Standard rooms are smaller in stature than other room types and guests sometimes find the bathrooms to be a little compact. The lifts, too, are not large; barely accommodating three guests, so be prepared to either climb the stairs or wait some time.
All amenities
Wellness / Spa
Beauty salon
Massage
Hot tub
Body treatments
Property amenities
Business centre
Café
Entrance Hall/lobby
Express check-in
Elevator
Gym
Parking
Terrace
Bell service
Pets allowed
Hotel bar
Conference rooms
Non-smoking rooms
Restaurant
24-hour reception
Snack bar
Laundry service
Spa
WiFi in public areas
Room service
24-hour room service
Shoe cleaning
Fax/Modem access
Hypoallergenic rooms
Car rental
Concierge
Airport shuttle
Free WiFi in public areas
Luggage storage
Housekeeping
Breakfast
Regular disinfection
Temperature screening
Safe distance
Response protocol
Online check in/check out
New safety protocols
Cashless payment
For children
Childcare
Accessibility
Wheelchair accessible
Room amenities
Balcony (upon inquiry)
Ironing board
Openable windows
Television
Hairdryer
Central heating
Electric kettle
Air conditioning
Minibar
Satellite TV
Desk
Sitting area
Safe
WiFi
Coffee machine
Flatscreen TV
Sports facilities
Bike rental
Fitness
Food and beverage
Diabetic food
Arrival / Departure
Check in: 15:00
Check out: 12:00
Contact
Calle de Hermosilla 2 , 28001 , Madrid , Spain Telephone: +34 914 31 67 00 | Fax: +34 915 76 06 61 | Official Homepage