Hotel Fénix Torremolinos - Adults Only Recommended

This hotel offers a unique urban escape, distinguished by its exceptional location and a clever elevator system that seamlessly connects guests from the town center to the beach level. This feature is a major draw, making it an ideal choice for sightseers eager to explore local attractions and couples seeking a relaxing, adults-only retreat. The hotel is consistently praised for its friendly staff, spotless cleanliness, and excellent breakfast. For those looking for a tranquil stay, the hotel provides a quiet atmosphere, making it suitable for solo travelers and those preferring a peaceful environment. To maximize your experience, consider requesting a room with a sea view, and be aware of the hotel's unique key system, which uses a wristband for convenience.

Facilities & Amenities
The hotel features a heated pool area, which, while described as small by some, is generally clean and offers a quiet space for relaxation. Guests appreciate the availability of a sun deck on the ninth floor, complete with a jacuzzi, though some note the jacuzzi water can be cold. There is also a fitness center, but reviews indicate it is small with limited and sometimes outdated equipment. Wi-Fi is available throughout the hotel, though some guests experienced it as unstable, requiring frequent re-login. The elevators are a key feature, providing convenient access between different levels, but some are noted as old or squeaky. Common areas like the reception, bar, and lounge have been improved, offering a stylish ambiance, while some bedroom hallways appear more dated.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, with rooms being serviced daily and fresh towels and linens provided regularly. The beds are frequently described as very comfortable and large, ensuring a restful night's sleep. Rooms are generally spacious, and many feature balconies, some offering pleasant sea views. However, feedback on room condition is mixed; while some rooms are modern and well-maintained, others are noted as needing updating, with issues like damp smells, cracked bathroom tiles, or non-functional electrical outlets. Noise levels can be a concern for some, with reports of sounds from neighboring rooms due to thin walls, as well as street noise or plumbing sounds from upper floors. In-room amenities include a mini-fridge and a safe, with air conditioning effectiveness varying by room.

Dining & Food Quality
The breakfast buffet receives widespread acclaim for its excellent variety and quality, offering a wide selection of hot and cold dishes, pastries, and even sparkling wine. Guests particularly enjoy the natural orange juice and the option to dine on the restaurant terrace with its beautiful sea views. While the coffee is generally good, some guests found it to be inconsistent or not to their preference. Feedback on dinner is more mixed; many guests find it to be good, varied, and fresh, with a good selection of salads and desserts. However, some express disappointment with the main courses, citing issues with meat quality, blandness, or a lack of descriptive labels for dishes, which can be problematic for those with dietary restrictions.

Location & Accessibility
The hotel boasts an excellent central location, placing guests within easy walking distance of the town's vibrant shops, diverse restaurants, and lively bars. Its proximity to the train station, just a five-minute walk away, offers convenient access to the airport and Malaga. A significant advantage is the hotel's direct beach access via its unique elevator system, allowing guests to reach the seafront in just a few minutes without navigating steep hills. This dual accessibility makes it highly convenient for exploring both the urban center and the coastal area. While the hotel does not have its own dedicated parking, guests note that finding parking in the vicinity can be challenging.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and professional demeanor. Guests frequently highlight the warm welcome and attentive service provided by the reception staff, who are noted for their efficiency during quick check-in processes and their willingness to assist with requests, including room changes. The housekeeping team is commended for their excellent work, ensuring rooms are spotless and well-maintained daily. Restaurant and bar staff are also recognized for their hard work and pleasant interactions, contributing to a positive guest experience. Overall, the dedication of the staff is a recurring theme, making guests feel valued and at home.

Additional Information
The hotel operates an adults-only policy, which is highly appreciated by guests seeking a quiet and relaxing atmosphere. A unique feature is the wristband key system, though some guests found it less convenient than traditional key cards. While the hotel offers Bali beds by the pool, their daily charge of 25 euros has been a point of contention, leading to them often remaining unused. Access to the spa facilities, including a jacuzzi and sauna, incurs an additional fee of 12-15 euros per hour, with some guests noting the spa area could benefit from modernization. Similarly, pool towels are available for a daily charge of 3 euros, and tea and coffee sachets in the room are complimentary only for the first use, with subsequent charges applying.