Fairfield Inn & Suites Asheville Airport/Fletcher

This hotel is highly regarded for its exceptional complimentary breakfast and its convenient airport proximity, making it a popular choice for many travelers. Guests consistently highlight the hotel's overall cleanliness, the generous spaciousness of its rooms, and the inviting comfort of its beds. The consistently friendly and helpful staff also contributes significantly to a positive guest experience. It is an ideal fit for travelers seeking easy airport access for early flights or late arrivals, families on road trips looking for a comfortable stopover, and business travelers needing a quiet and well-equipped base. To ensure the most restful stay, guests might consider requesting a room away from potential noise sources, and it is advisable to confirm the availability and schedule of the airport shuttle service in advance.

Facilities & Amenities
The hotel offers a range of amenities designed to enhance guest comfort and convenience. The indoor pool is a popular feature, especially for families, though some guests have noted issues with its temperature or occasional closures for maintenance. A well-equipped fitness center is available for guests to maintain their routines, although one review mentioned a lack of adequate air conditioning in this area. Free Wi-Fi is provided, allowing guests to stay connected, though a few reported connectivity issues. Rooms are generally well-appointed with a microwave, refrigerator, and a TV, with some offering smart TV capabilities. The lobby area is described as welcoming and well-maintained, often featuring thoughtful touches like infused water and fresh cookies for guests.

Cleanliness & Room Comfort
Guests frequently commend the hotel for its high standards of cleanliness throughout the property, from the lobby to the individual rooms. The rooms themselves are often described as spacious and updated, providing ample space for relaxation. Most guests find the beds to be very comfortable, ensuring a restful night's sleep, though a few mentioned issues with sagging mattresses in specific rooms. The bathrooms are generally clean and well-sized, with good shower pressure. However, some guests noted minor concerns such as inadequate bathroom lighting, issues with the sliding barn door design (lack of privacy/lock), or occasional signs of wear like rust in the tub. While many found the hotel to be quiet, some reviews indicated that thin walls could lead to audible noise from adjacent rooms or hallways. The HVAC system generally works well, providing effective temperature control.

Dining & Food Quality
The hotel's complimentary breakfast consistently receives high praise from guests, often described as "excellent," "great," and "amazing." The breakfast variety is a significant highlight, offering a wide selection of hot and cold items, including waffle makers, bacon, eggs, bagel sandwiches, and various pastries. Guests appreciate the availability of options like milk alternatives and a hot chocolate bar. The staff managing the breakfast area are frequently commended for their attentiveness, kindness, and efficiency in keeping everything well-stocked and fresh. This comprehensive and well-managed breakfast experience is a recurring reason why many guests choose to return to this hotel.

Location & Accessibility
The hotel boasts a highly convenient location, particularly for those traveling through the local airport, which is just a few minutes' drive away. Its easy access to major highways like I-26 and I-40 makes it an ideal stopover point for road trips. Guests appreciate the abundance of restaurants and fast-food options located nearby, providing convenient dining choices. While many find the location advantageous, some guests noted that the hotel can be a bit difficult to find initially, being tucked away from the main road. Parking is available on-site, though feedback is mixed; some found it easy, while others experienced challenges with limited space, especially when large vehicles occupied multiple spots.

Staff & Service
The hotel's staff consistently receives overwhelmingly positive feedback for their friendliness, helpfulness, and welcoming demeanor. Guests frequently highlight their attentiveness and willingness to assist with various requests, contributing to a pleasant stay. The check-in and check-out processes are generally described as quick and smooth, with guests appreciating the convenient 12 noon checkout time. While many reviews praise the housekeeping for maintaining clean rooms, some guests reported inconsistencies, including instances of rooms not being serviced as expected or feeling rushed by staff before checkout. Despite a few isolated negative interactions, the overall sentiment regarding the staff's commitment to service is highly positive.

Additional Information
Guests should be aware that while an airport shuttle service is offered, some reviews indicate inconsistencies with its reliability and timing, which could impact travel plans. The hotel has a policy regarding local residents that has caused issues for some attempting to check in, which guests suggest is not clearly communicated online. The property generally appears modern and well-maintained, though some areas, such as hallway walls, show signs of wear and tear. There have been mentions of construction activity near the hotel, which occasionally caused noise disturbances for guests. Thoughtful touches in the lobby, such as fresh cookies and infused water, are appreciated. Some rooms may lack sufficient hanging space or convenient power outlets on both sides of the bed.