Travelers expecting 39-inch TVs and a free hot/cold breakfast in the Newport area consider Comfort Suites a solid option. The hotel sits within a few miles of the region's most popular attractions. All of the hotel's rooms are air-conditioned and jam-packed with conveniences including microwaves, sofa beds, and refrigerators. Coffee makers come standard. The hotel itself has free Wi-Fi in public areas, a meeting room and business center, and a fitness center. Free parking accommodates drivers, and laundry facilities are on site. After breakfast, guests can find further nourishment in the surrounding neighborhood. Top restaurants and cafes include Nada, Senate, and Melt. Many guests come to the Comfort Suites Newport - Cincinnati Southeast and use it as a home base for trips to the Newport Aquarium, the Great American Ball Park, and the National Underground Railroad Freedom Center.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
The hotel sits in a busy part of town, so many guests were pleased to find that free parking was available. The limit was one per room, however, many travelers were given a second pass when they asked for one. This made their stay much easier and more accessible.
Satisfied reviewers made frequent mention of the hotel's location when remarking on their stay. Many were able to get to their destination with just a few minutes of driving. Others found the front desk very helpful when it came to recommendations and directions.
Happy guests felt very welcomed in this hotel. They said that upon checking in, they were able to relax almost immediately thanks to the efforts of the front desk staff. Special requests were often handled personally by the manager, and travelers felt cared for as a result.
Many disappointed guests said that the hotel's cleanliness was sub-par at best. They felt that they deserved much better in the way of hygiene, especially considering the price that they paid for a room. Some reported stains in their rooms while others had problems with bugs.
Negative reviews often alight on the hotel's age when critiquing the experience that it offers. Guests had problems with everything from fixtures to the time it took for water to heat up in the shower. They felt that the hotel was far below the standards of Comfort Suites.
Many guests were unhappy to check in and find that the hotel offered little in the way of silence and seclusion. Many of the rooms, especially those next to the road, were noisy all night. This made it very difficult for light sleepers to get a full night's rest.
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