Fairfield Inn & Suites Portland West/Beaverton

This hotel is highly regarded for its consistent cleanliness and the welcoming atmosphere created by its friendly staff, making it a reliable choice for many travelers. A standout feature is the well-maintained pool and hot tub, which are particularly popular with families seeking recreation. The hotel's convenient location with easy access to major freeways and nearby amenities also makes it an excellent fit for business travelers and those on road trips looking for a comfortable and quiet overnight stay. Guests consistently highlight the comfortable beds and the overall well-kept nature of the property. To enhance your experience, consider that while breakfast is offered, it often lacks hot food variety, so planning for alternative dining might be beneficial if you prefer a more substantial morning meal. Additionally, if sensitive to noise, requesting a room away from the highway could ensure a quieter stay.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. The pool and hot tub are a significant draw, especially for families, providing a clean and enjoyable space for relaxation and play, though some guests noted the pool water can be quite cold or that these facilities were temporarily unavailable due to maintenance. A well-equipped fitness center is available, described as complete and well-maintained, allowing guests to keep up with their routines. While free Wi-Fi is provided, some guests reported issues with connectivity or unexpected charges. For added convenience, a small convenience section offers snacks and water, and a microwave is available in the lobby for guest use. However, some guests found the number of luggage carts to be limited, and the elevators were occasionally slow.

Cleanliness & Room Comfort
Guests consistently praise the hotel's high standards of cleanliness, describing rooms and common areas as immaculate and well-kept. The beds are frequently highlighted for their comfort, often featuring soft mattresses and quality pillows that contribute to a restful night's sleep. Many rooms appear to be recently renovated or updated, presenting a fresh and modern feel with good lighting and ample outlets and USB connections. However, some guests noted that certain aspects, like tile grout or popcorn ceilings, appeared dated, and a few experienced issues with slow-draining sinks or hair in the shower. While the bathrooms are generally spacious with good water pressure, some found the sink area to be small, and a few mentioned water escaping from the shower. Noise levels received mixed feedback, with some reporting a quiet environment, while others experienced disturbances from upstairs neighbors or highway traffic, despite claims of soundproofing. The absence of an in-room microwave was a recurring point for some guests.

Dining & Food Quality
The complimentary breakfast at the hotel receives mixed feedback from guests. Most appreciate the convenience of an included meal, often finding it adequate and offering a decent variety of options such as oatmeal with various toppings, cereals, bagels, and some hot items like breakfast sandwiches or quiches. However, many guests expressed disappointment with the food quality and the limited selection of hot food, noting a significant absence of traditional items like scrambled eggs, bacon, sausages, or a waffle maker, which are often expected at similar properties. Some reported that popular items were not consistently refilled, leading to long waits or empty trays. The coffee and tea service is available 24/7 in the dining area. While some guests praised the breakfast staff for being friendly and attentive, others encountered rude or unaccommodating behavior, particularly regarding food refills and closing times.

Location & Accessibility
The hotel's convenient location is a significant advantage for guests, offering easy access to major freeways and placing it within close proximity to various shops and restaurants. It is well-situated for those visiting the Portland area, with relatively short drives to attractions like the zoo, downtown Portland, and the airport. The hotel is also near public transportation options, including the MAX rail and bus routes, providing alternatives for city exploration. Parking is widely available, described as ample, easy, and free, with spaces conveniently located near the entrance. While the immediate neighborhood is primarily commercial, guests generally feel safe. However, some visitors noted that the hotel's signage could be improved, making it a bit challenging to locate, especially when arriving late or during ongoing construction.

Staff & Service
The hotel staff generally receives high praise for their friendliness, professionalism, and attentiveness, contributing significantly to a positive guest experience. Many guests highlighted the helpfulness of the team, from the front desk to housekeeping, in addressing their needs and ensuring a comfortable stay. The check-in and check-out process is typically described as quick and efficient. However, feedback regarding the front desk staff is mixed; while many found them welcoming and accommodating, a notable number of guests reported instances of curt, cold, or uninformative interactions, particularly upon arrival. Housekeeping staff are consistently described as kind and pleasant, though some guests mentioned issues with room tidying during their stay. Overall, the staff's commitment to service is a recurring positive theme, despite occasional inconsistencies at the front desk.

Additional Information
Guests should be aware that the hotel has undergone extensive remodeling and renovation, which has sometimes resulted in construction noise and related disturbances during stays. Some visitors reported not being notified of this in advance, leading to unexpected disruptions or even adverse reactions to mold spores for sensitive individuals. Another recurring issue mentioned by some guests is unexpected internet charges, despite expectations of free Wi-Fi, with difficulties in obtaining refunds. The hotel has also experienced instances of fire alarms going off multiple times, potentially due to hot weather or renovation activities. While the hotel generally has a pet-friendly policy, one guest reported a negative interaction regarding bringing a pet. Some guests also noted that the hotel, while clean and comfortable, has a "cookie-cutter" feel typical of its brand.