Fairfield Inn & Suites Sheridan

The hotel is highly regarded for its exceptionally friendly and helpful staff, who consistently go above and beyond to ensure a pleasant stay, often assisting with unique guest needs and providing local recommendations. Its convenient location just off the freeway makes it ideal for road trippers and families seeking a comfortable stopover, while business travelers will appreciate the efficient service and amenities. Guests frequently praise the hotel's comprehensive breakfast offerings and the general cleanliness of common areas. However, feedback on room maintenance and noise levels is mixed. For those sensitive to sound, it is advisable to request a quiet room away from potential disturbances. Additionally, guests driving larger vehicles should be aware of the parking lot's maneuverability challenges. The hotel's commitment to a pet-free environment is a significant advantage for guests with severe allergies, ensuring a comfortable and allergen-reduced stay.

Facilities & Amenities
The hotel offers a range of facilities designed for guest convenience and relaxation. The pool, while described by many as small and shallow, is heated and provides a good option for families, though some guests noted it can be noisy if their room is located directly above it due to equipment vibrations. A fitness center is available, equipped with various machines and weights, suitable for a standard hotel workout. Guests generally find the Wi-Fi reliable, though a few reported connectivity issues. The elevator is present for easy access to floors, though some guests mentioned a strong scented air spray within it. The hotel also features a small gift shop and a pantry for quick purchases. The parking lot can be challenging to navigate for larger vehicles or those towing trailers, especially during adverse weather conditions like snow and ice.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is varied. Many guests found the rooms to be spacious, clean, and equipped with comfortable beds and quality linens, ensuring a restful night's sleep. The AC/heating units generally function well, though some found them noisy or ineffective, leading to stuffy rooms. However, a significant number of reviews highlight issues with bathroom cleanliness, citing instances of mold, hair, stains, and general dirtiness in showers and around toilets. Some guests also reported unvacuumed floors with hair and food debris, and dirty coffee cups. Noise levels are a recurring concern, with many guests experiencing disturbances from thin walls, street noise, and sounds from adjacent rooms or those above. A few guests also noted issues with non-working TV or Wi-Fi, and inconsistent hot water temperature. The absence of USB plugs was also mentioned as a minor inconvenience.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, often described as one of the best complimentary offerings available. There is a wide variety of options, including hot options like eggs, bacon, sausage, and waffles, alongside cereals, yogurt, and pastries. Many appreciate the inclusion of gluten-free options and oat milk at the coffee bar, catering to diverse dietary needs. The availability of grab-and-go breakfast sandwiches and tacos is also a popular feature for guests on the move. While most found the food tasty and well-stocked, a few isolated comments mentioned cold items or watery consistency for some dishes. The overall consensus is that the breakfast significantly enhances the guest experience, providing a satisfying start to the day.

Location & Accessibility
The hotel boasts a highly convenient location for travelers, situated directly off the freeway, providing easy access for those on road trips. Its proximity to various food options and fuel centers is frequently highlighted as a major advantage. While the hotel is well-placed for quick stops, it is generally on the outskirts of town, meaning downtown attractions are not within walking distance but require a short drive. The parking lot can present challenges, particularly for larger vehicles or those towing, due to its layout and potential for snow and ice accumulation during winter months. Guests should also be aware that the road leading to the hotel has experienced temporary construction, which can affect accessibility.

Staff & Service
The staff at this hotel consistently receives overwhelmingly positive feedback, standing out as a major highlight of the guest experience. Guests frequently describe them as friendly, helpful, and attentive, often going above and beyond to assist with requests and provide excellent customer service. Specific mentions include quick check-in processes, willingness to provide local recommendations, and accommodating special needs. Some guests reported instances of staff assisting with personal laundry service when hotel facilities were unavailable, or contacting guests about forgotten items, demonstrating a high level of care. While a few isolated reviews mentioned less positive interactions, the vast majority praise the staff's professionalism and dedication, making guests feel welcomed and valued throughout their stay.