Fairfield Inn & Suites Spokane Airport

This hotel is primarily distinguished by its exceptional proximity to the airport, often within walking distance, making it a prime choice for travelers with early flights or those needing convenient airport access. While many guests appreciate the cleanliness of newly renovated rooms and the generally helpful staff, the hotel is currently undergoing significant construction and renovation, which has led to mixed experiences. This ongoing work has impacted various aspects of the stay, from lobby accessibility to available amenities. It is particularly well-suited for business travelers and individuals seeking a practical and convenient overnight stay before or after a flight. To ensure a smoother experience, guests are strongly advised to confirm the current renovation status before booking, as construction can influence the overall stay, and be prepared to run the water for an extended period if hot water is desired.

Facilities & Amenities
The hotel's facilities are currently undergoing significant changes due to ongoing renovation, which has led to some amenities being unavailable or relocated. While a pool is advertised, guests frequently report it is either closed, under renovation, or located off-site at a neighboring property, causing disappointment for those expecting on-site aquatic options. The fitness center is available, though some guests note a lack of cleaning supplies, towels, or a full range of equipment. Wi-Fi connectivity has been inconsistent for some, with reports of it frequently cutting out. The shuttle service to the airport is highly praised for its convenience and punctuality, with some drivers even offering rides to local restaurants or concert venues. Parking is available, including a "park and fly" option, but guests should be aware of specific policies regarding booking with points versus direct reservations, as this can affect parking eligibility.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is notably mixed, largely influenced by the hotel's ongoing renovation. While many guests praise newly remodeled rooms as "very clean," "immaculately clean," and "comfortable," others report issues such as dirty carpets, unemptied trash, or residual dust and debris from construction. The beds generally receive high marks for being "comfortable," "soft," and "cozy," ensuring a restful night's sleep for most. However, room condition varies, with some guests encountering rooms missing furniture, smelling of construction adhesives, or having non-functional TVs and air conditioning units. A recurring concern is the inconsistent availability of hot water, with many reporting only lukewarm temperatures. Noise levels are a significant issue for some, stemming from thin walls, creaky floors, loud neighbors, or the constant sounds of construction and airport activity, impacting overall tranquility.

Dining & Food Quality
The dining experience, particularly the complimentary breakfast, receives varied feedback, often impacted by the hotel's renovation. Many guests describe the breakfast as "sub par," "limited," or "bland," with some reporting a lack of variety, including no hot options, fresh fruit, or even basic items like orange juice or coffee. The temporary breakfast areas during construction have been noted as poorly maintained or occupied by staff, leading to a less-than-ideal start to the day. However, some guests appreciate the convenience of the early morning "grab-and-go" options for early flights and find the available selection, including waffles, sufficient. There are no on-site restaurants for evening meals, and room service is not offered, meaning guests need to seek dining options elsewhere for lunch and dinner.

Location & Accessibility
The hotel's location is overwhelmingly praised for its exceptional proximity to the airport, with many guests highlighting the convenience of being within walking distance of the terminal. This makes it an ideal choice for travelers with early morning flights or those needing quick access to airport facilities. The hotel also offers a reliable shuttle service to and from the airport, further enhancing its accessibility. While its primary advantage is airport convenience, the hotel is generally described as having "nothing else nearby," meaning attractions or dining options require a short drive or shuttle ride. Parking is a notable feature, with a popular "park and fly" program available, though specific policies apply depending on how the reservation is made. Some guests have noted road noise due to the close proximity to the airport, but for most, the convenience outweighs this minor inconvenience.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness and helpfulness, often going above and beyond to assist guests, especially given the challenges posed by ongoing renovations. Many reviews highlight the attentive service provided by the front desk team, who are described as personable, accommodating, and patient, particularly during airline outages or unexpected travel changes. While some guests experienced longer check-in processes or initial issues with room assignments, the staff generally demonstrated a strong commitment to issue resolution, working to rectify problems like non-working amenities or room discrepancies. The shuttle service drivers are frequently commended for their punctuality and pleasant demeanor, contributing significantly to a positive guest experience. Overall, the dedication of the staff is a recurring theme, making a notable positive impact on stays despite any operational challenges.

Additional Information
Guests should be aware that the hotel is undergoing ongoing renovation, which is a significant factor impacting the guest experience and may lead to temporary disruptions or changes in available services. The hotel maintains a pet-friendly policy, accommodating guests traveling with their animals. For those utilizing the park and fly policy, it's crucial to note that booking through third-party sites or using rewards program points may affect eligibility for complimentary long-term parking, often requiring direct booking with the hotel for this benefit. Some guests have reported concerns regarding vehicle security in the parking lot, with instances of vandalism mentioned. Additionally, there have been isolated reports of room security issues, such as key card malfunctions or accidental double-bookings leading to others attempting to enter occupied rooms.