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    Hotel Fairmont Mayakoba Riviera Maya - All Inclusive (Playa del Carmen, Mexico)

    Hotel Fairmont Mayakoba Riviera Maya - All Inclusive (Playa del Carmen, Mexico)

    About Fairmont Mayakoba Riviera Maya - All Inclusive

    Hotel Fairmont Mayakoba is a luxury, 4-star resort located between the Caribbean sea and 240 acres of tropical forest. All rooms include climate control, LCD TV with premium channels and pay movies available, desk, in-room safe, tea and coffee making facilities, bathroom with rainfall shower head and separate bathtub, slippers and bathrobes, complimentary toiletries and bottled water. The resort has a 24-hour front desk,  business and conference centre, meeting rooms, health club, children’s club, spa treatments, sauna and steam room, wedding services, grocery store, swimming pool and tennis court. Wi-Fi is available for a surcharge. The resort has three restaurants open for breakfast, lunch and dinner. There is also a cafe and two bars which serve drinks and light fare. Hotel Fairmont Mayakoba is 4-minutes’ walk from the El Camaleón Golf Course. Guests have private access to the Playa del Carmen beach.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.3
    trivago Rating Index based on 9894  reviews from:
    • Hotels.com(9.2/10)
    • LocationExcellent  (9.0 / 10)
    • RoomsExcellent  (9.1 / 10)
    • ServiceExcellent  (9.1 / 10)
    • CleanlinessExcellent  (9.4 / 10)
    • Value for moneyVery good  (8.3 / 10)

    Positive Reviews

    positive:

    Amazing amenities and activities

    Guests reported enjoying a range of on site services and activities, including use of the fitness center, tennis court, water slide, outdoor swimming pools that were available for both adults and children. Other nearby activities included golfing at the nearby El Camaleón Golf Course, biking, hiking, boat rides on the canal, snorkeling, kayaking and swimming at the beach.

    positive:

    Great overall experience

    The rooms are well appointed, comfortably air conditioned and clean. Some rooms also have a balcony and picturesque views. The restaurants offer a choice of fresh and delicious dishes including fresh seafood and a variety of drinks and cocktails are on offer.

    positive:

    Hospitable staff

    The staff were described as friendly and attentive, warm, helpful and hardworking. This including the reception staff as well as the ground keepers who kept the resort grounds and amenities were well presented and clean.


    Negative Reviews

    negative:

    Additional expenses

    Some guests reported that the resort is overpriced. The meals and drinks were found to be expensive, as were the additional charges for services such as Wi-Fi, children's club, use of the fitness center and spa services. To travel out of the resort, you'll need to hire a car or taxi, and some guests found the taxi service to be expensive.

    negative:

    Long wait at the buffet table

    Guests also reported that during busy periods, long waiting times in the cue for the buffet could be expected. Some guests also had the impression that the resort was understaffed, or perhaps overly busy, as sometimes they waited for long periods before their order arrived.

    negative:

    Ocean full of seaweed

    The beaches are typically pristine and clean, however during certain periods they can become full of seaweed. Guests who encountered this were disappointed that the hotel did not take steps to clean up the beaches.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Steam room
    3. Massage
    4. Sauna
    5. Solarium
    6. Hot tub
    7. Hydrotherapy
    8. Body treatments
    Property amenities
    1. Business centre
    2. Café
    3. Arcade/Video games
    4. Entrance hall/lobby
    5. Express check-in
    6. Elevator
    7. Gym
    8. Hairdresser
    9. Parking
    10. Terrace
    11. Pets allowed
    12. Hotel bar
    13. Outdoor swimming pool
    14. Hotel safe
    15. Convenience store
    16. Conference rooms
    17. Non-smoking rooms
    18. Restaurant
    19. 24-hour reception
    20. On-site boutique shopping
    21. Snack bar
    22. Beach
    23. Sun umbrellas
    24. Deck chairs
    25. Towels at the pool
    26. Spa
    27. Room service
    28. 24-hour room service
    29. Shoe cleaning
    30. Fax/Modem access
    31. Hypoallergenic rooms
    32. Doctor on site
    33. Airport shuttle
    34. Free WiFi in public areas
    35. Valet parking
    36. Infinity pool
    37. Pool
    38. Luggage storage
    39. Multilingual staff
    40. Housekeeping
    41. Free WiFi
    42. Breakfast
    43. Kids' pool
    44. Regular disinfection
    45. Hand sanitizer provided
    46. Temperature screening
    47. Masks provided
    48. Safe distance
    49. Response protocol
    50. Online check in/check out
    51. New safety protocols
    52. Cashless payment
    For children
    1. Cot
    2. Childcare
    3. Playground
    4. Kids' club
    5. Organized activities for kids
    Accessibility
    1. Wheelchair accessible
    2. Accessible bathroom
    3. Accessible parking
    4. Teleprinter
    Room amenities
    1. Balcony
    2. Bathtub
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Air conditioning
    7. Satellite TV
    8. Desk
    9. Safe
    10. Cable TV
    11. Free WiFi (rooms)
    12. Coffee machine
    13. Outdoor grill
    Sports facilities
    1. Shooting sports
    2. Boat rental
    3. Bike rental
    4. Fitness
    5. Squash
    6. Surfing
    7. Hiking trail
    8. Yoga
    Food and beverage
    1. All inclusive (upon inquiry)
    2. Diabetic food

    Contact

    Carretera Federal Cancún Playa del Carmen Km. 298,  77710,  Playa del Carmen,  Mexico
    Telephone: +52(984)2063000 | Fax: +52(984)2063030 | 

    Frequently Asked Questions about Fairmont Mayakoba Riviera Maya - All Inclusive

    • Is there a pool area at Fairmont Mayakoba Riviera Maya - All Inclusive?

      Yes, Fairmont Mayakoba Riviera Maya - All Inclusive offers 2 pool areas.

    • Are pets allowed at Fairmont Mayakoba Riviera Maya - All Inclusive?

      Yes, Fairmont Mayakoba Riviera Maya - All Inclusive has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Fairmont Mayakoba Riviera Maya - All Inclusive?

      Yes, Fairmont Mayakoba Riviera Maya - All Inclusive provides Parking, Accessible parking for guests.

    • Where is Fairmont Mayakoba Riviera Maya - All Inclusive located?

      Fairmont Mayakoba Riviera Maya - All Inclusive is located in Carretera Federal Cancún Playa del Carmen Km. 298, 77710, Playa del Carmen, Mexico.

    • Which popular attractions are close to Fairmont Mayakoba Riviera Maya - All Inclusive?

      Fairmont Mayakoba Riviera Maya - All Inclusive Nearby attractions include Playa del Carmen, International Airport Cancun, Xcaret Park, Quinta Avenida, Kantenah, Playacar, Cozumel International Airport, Delfines.

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