Hotel Faubourg Montreal

This hotel is highly regarded for its spacious rooms and central location, making it a practical choice for exploring the city. Its signature feature is the provision of apartment-style suites, often equipped with kitchenettes, which offer ample space and convenience for longer stays or for families and pet owners. Guests frequently highlight the friendly staff and the included breakfast as significant advantages. While some aspects of the property are noted as dated, the overall consensus points to a good value proposition. It is particularly well-suited for sightseers and business travelers due to its proximity to major attractions and downtown areas. For an enhanced experience, guests might consider requesting a room away from the main street to minimize potential noise, and those planning to utilize the kitchenette extensively should be aware that basic utensils may need to be requested.

Facilities & Amenities
Guests frequently appreciate the inclusion of kitchenettes in many rooms, which typically feature a full-size fridge, microwave, and coffee maker, offering a convenient option for preparing light meals or storing groceries. However, it is important to note that these kitchenettes often lack basic utensils, crockery, or cookware, which guests may need to request from the front desk. The hotel provides reliable Wi-Fi, ensuring guests can stay connected. A fitness center or gym is available for those wishing to maintain their workout routine. While some rooms boast balconies, their condition or the surrounding noise can sometimes limit their appeal. The elevators are generally secure, requiring a key card for access, though some guests have experienced them being slow or occasionally problematic. Laundry facilities are also available on-site, adding to the convenience for longer stays.

Cleanliness & Room Comfort
Guest feedback on room condition is mixed; while many describe the rooms as generally clean, a recurring theme is that the decor and furnishings are dated and old. Common observations include stained carpets, scratched furniture, and bathrooms that appear worn or even rusty, with some instances of mold reported. Despite these aesthetic concerns, the beds are consistently praised for being comfortable, often accompanied by comfy pillows and clean linens, contributing to a restful night's sleep. In-room amenities like the coffee maker, refrigerator, and microwave are appreciated. However, the lighting in rooms is frequently described as dim or insufficient. Noise levels vary, with some guests noting disturbances from street noise, AC noise, hallway noise, or noisy neighbors, while others find their rooms to be quiet.

Dining & Food Quality
The included breakfast is a significant draw for many guests, typically offered in a buffet style with a selection of hot breakfast items. Common food options include eggs (scrambled or omelets), sausages, bacon, hash browns, and baked beans, alongside fruits, yogurt, cereals, various breads, and bagels. Coffee and juice are also readily available. While many guests find the breakfast to be good, above average, and plentiful, providing a satisfying start to the day, some describe it as basic or mediocre, with occasional comments about stale bagels or the use of wooden utensils. The breakfast area can become quite crowded, especially during peak hours, which some guests found less enjoyable.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, placing guests within walking distance of numerous key attractions. It offers excellent proximity to Chinatown, Old Montreal, and the vibrant downtown area, including St. Catherine Street with its array of shopping malls and restaurants. Guests also appreciate its convenience to Place des Arts and various convention centers. Public transit is easily accessible, with metro stations (green and orange lines) nearby and the airport bus stop (747) conveniently located directly across the street. While underground parking is available on-site, it is often described as expensive and can be limited or full, sometimes requiring guests to find alternative, potentially far away, options. Some guests have noted that the immediate surrounding area can feel a bit sketchy at night.

Staff & Service
The hotel staff generally receives high praise for being friendly staff, helpful, attentive, and accommodating. Many guests commend their professional and welcoming demeanor, which contributes positively to the overall stay. The check-in and check-out processes are often described as quick check-in and easy check-in/out. While most interactions with the front desk are positive, a few guests have reported less flexible experiences regarding early check-in or late check-out requests. Housekeeping services are typically provided every two days, and while rooms are generally maintained, some guests have noted occasional oversights. When issues arise, such as with room amenities or maintenance, the staff is usually responsive in addressing them.

Additional Information
The hotel maintains a pet-friendly policy, which is a significant benefit for guests traveling with animals, though finding suitable outdoor areas nearby can sometimes be a challenge. For added peace of mind, the hotel implements security measures, including key card access for elevators and the breakfast area. Guests should be aware that cleaning every two days is the standard policy, rather than daily service. While the hotel offers good value and comfort, it is generally not considered a luxury hotel. Some guests have noted that nearby construction noise can occasionally be heard. A few reviews mentioned that no water bottles are provided in the rooms, and some found the water heater in room setup to limit hot water availability for consecutive showers.