Feel Unazuki

The hotel's exceptional proximity to both the Unazuki Onsen Station and the Kurobe Gorge Railway Station, often just a minute's walk away, makes it an unparalleled base for exploring the region. This hotel is particularly well-suited for train enthusiasts who can enjoy views of the railway from their rooms, as well as sightseers eager to explore the Kurobe Gorge. It also offers great value for couples, families, and solo travelers seeking a comfortable stay with excellent hot spring access. Guests consistently highlight the hotel's high-quality natural hot springs, its outstanding breakfast buffet, and the attentive service provided by the staff. Despite its older exterior, the hotel has undergone significant renovations, ensuring a pleasant and clean interior. To make the most of your visit, consider booking a room with a train view for a unique experience, and be sure to indulge in the highly praised breakfast.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and relaxation. Its natural hot springs are a major draw, with separate large public baths located on the third and seventh floors that alternate between male and female use, allowing guests to experience both. These baths feature both indoor and semi-open-air sections, providing a refreshing experience. The changing rooms are well-equipped with various skincare products, hair milk, shampoo, conditioner, and body soap, catering to guests' needs. While some guests found the hair dryers to be powerful, others noted they were weak. For convenience, vending machines are available, and canned beverages can also be purchased at the front desk. Guests can also request ice free of charge from the front desk. The hotel provides free Wi-Fi, though some guests reported a weak signal in certain rooms.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and comfortable, despite the building's age. Many rooms are Japanese-style with tatami mats and comfortable futons that ensure a warm and restful sleep. While rooms include a toilet and washbasin, it is important to note that in-room showers or baths are not provided, as is common for traditional hot spring hotels. Some rooms offer appealing train views, adding to the unique experience. Most guests appreciate the overall cleanliness, though a few have mentioned minor issues such as dust on floors or a lingering old building smell in some areas, occasionally mixed with a subtle cigarette odor from the air conditioning despite non-smoking policies. Noise from adjacent rooms, corridors, or the elevator has been noted by some, impacting overall tranquility.

Dining & Food Quality
The hotel's breakfast buffet consistently receives high praise and is considered a significant highlight by many guests. It features a wide variety of dishes, primarily focusing on Japanese cuisine and incorporating local ingredients. Guests particularly appreciate the presentation, with many items served in small, individual portions, making it easy to sample a diverse range of foods. Popular items include squid sashimi, grilled fish, fluffy omelets, and various stewed dishes. While the selection is extensive, some guests noted that certain cooked items might be served cold. Options like bread, pasta, porridge, and yogurt are also available, ensuring there's something for everyone, including children, with kids' chairs provided in the dining area. Dinner is not typically included, and guests are advised to plan as nearby dining options are limited or close early.

Location & Accessibility
The hotel boasts an exceptionally convenient central location, being just a one to two-minute walk from both the Unazuki Onsen Station and the Kurobe Gorge Railway Station. This makes it an ideal base for exploring the region, particularly for those planning to ride the Kurobe Gorge Railway. Guests appreciate its proximity to local attractions and souvenir shops located near the stations. On-site parking is available on the first floor of the building, accommodating approximately 15 cars, and guests can utilize it before check-in and after check-out until the afternoon. However, a notable point regarding accessibility is that the front desk is located on the second floor, requiring guests to use stairs from the ground-level parking and entrance, which some guests, especially those with mobility concerns or heavy luggage, found challenging due to the lack of an elevator for this initial ascent.

Staff & Service
The staff at this hotel consistently receive high commendation for their friendly and helpful demeanor. Guests frequently highlight their attentiveness and willingness to assist with various requests, such as efficiently locating and returning lost items, or accommodating changes to breakfast times. The check-in process is generally described as smooth and quick. Many reviews praise the staff's overall positive attitude and their dedication to ensuring a pleasant stay. Some guests have specifically noted the staff's efforts to enhance the hotel experience, contributing to a welcoming atmosphere. While the vast majority of feedback is positive, a very small number of reviews contained isolated comments about staff being perceived as overly strict or noisy, though these appear to be outliers compared to the overwhelmingly positive sentiment regarding service.

Additional Information
The hotel, while an older structure, has undergone renovations to maintain a clean and pleasant environment. Its natural hot springs are sourced from Kurobe Onsen, located seven kilometers away, and are known for their free-flowing, clear, and skin-softening water with a pH of 8.1. Guests can enjoy the hot springs for day use during specified hours, making it accessible even for non-staying visitors. Yukata robes are conveniently available on each floor for guests to choose their preferred size, and children's yukata can be obtained from the front desk. It's important to note that, typical for traditional hot spring accommodations, rooms do not have private bathing facilities. The hotel is often recommended for its good value compared to other more luxurious options in the Unazuki Onsen area, making it an attractive choice for budget-conscious travelers.