Felipe II

This hotel offers a unique blend of direct beachfront access and a highly pet-friendly policy, making it a standout choice for travelers with pets seeking a seaside escape. Many guests find it to be a good value option, appreciating the friendly staff and overall cleanliness despite its dated appearance. Its location directly across from the beach is a major draw for couples and families looking for a relaxed coastal experience. The availability of parking is also a significant advantage for those traveling by car. While the hotel is undergoing exterior renovations, which some guests were surprised by, these works typically do not cause noise during weekends. For a more pleasant stay, it is advisable to inquire about a room that does not face the parking area, and to confirm restaurant operating hours, especially during off-peak seasons, as dining options can be limited.

Facilities & Amenities
Guests generally find the hotel's facilities to be functional, albeit somewhat dated. A significant advantage highlighted by many is the ample parking space available, though some note it can be paid, limited, or challenging to access. Inside the rooms, guests appreciate the presence of a mini-fridge, air conditioning, and a hairdryer, contributing to a comfortable stay. Free Wi-Fi is also available, allowing guests to stay connected. However, some visitors mention the absence of a kettle in the rooms, which can be an inconvenience for those wishing to make hot beverages. While the hotel's overall aesthetic might reflect a past era, these essential amenities are typically well-maintained and contribute positively to the guest experience. Some rooms are noted to have poor lighting, which can affect comfort.

Cleanliness & Room Comfort
Most guests report that the rooms are clean and well-maintained, with many praising the comfortable beds that ensure a restful night's sleep. The bathrooms are also consistently noted for their cleanliness. However, a recurring theme is the dated appearance of the rooms and furniture, with some describing them as old or in need of modernization. Guests frequently mention issues with noise levels, whether from adjacent rooms, the corridor, or street activity, due to thin walls. The showers often receive mixed feedback regarding water pressure and temperature regulation, with some experiencing sudden changes from cold to very hot. Some rooms are described as having poor lighting, and certain balconies are small, offer limited views, or are affected by heat from air conditioning units. Minor maintenance issues, such as a shower screen not closing properly, are occasionally reported.

Dining & Food Quality
The breakfast buffet generally receives positive feedback, with many guests appreciating its variety and the inclusion of fresh bakery items. Some also commend the coffee served during breakfast. However, feedback on other meals, particularly lunch and dinner, is significantly less favorable. Many guests express disappointment with the food quality, describing it as bland, limited in options, or served cold. There are frequent comments about the restaurant being closed, especially during off-peak seasons, which can be inconvenient for guests expecting on-site dining. Some reviews even label the dinner buffet as overpriced for the quality offered. While the breakfast is a highlight, guests planning to dine at the hotel for other meals should manage their expectations or consider exploring external options, as the overall dining experience beyond breakfast can be inconsistent.

Location & Accessibility
The hotel boasts an excellent beachfront location, directly across from a long stretch of beach, which is a major draw for guests. It is within walking distance to the castle and the town center, typically a 20-30 minute stroll along the promenade, offering scenic views. Public transport, including a bus stop, is also conveniently nearby. However, some guests note that while it is beachside, it is a bit further from the bustling central area. A significant point of feedback is the ongoing exterior refurbishment of the hotel, which some guests found made the building look unappealing or like a "war zone" upon arrival, as they were not forewarned. Parking is available on-site, though it can be paid, limited in spaces, or challenging to access, leading some to prefer street parking when available.

Staff & Service
The staff at the hotel consistently receive high praise from most guests for their friendliness, helpfulness, and attentiveness. Many reviews highlight positive interactions, noting that staff members are often willing to go the extra mile to assist with requests or provide local recommendations. The check-in process is generally described as smooth and efficient, contributing to a positive first impression. Guests appreciate the overall service provided, from the reception desk to the cafeteria, where staff are noted for their pleasant demeanor. However, a few guests reported isolated instances of encountering unhelpful or rude individuals, and some mentioned a language barrier for non-Spanish speakers, which occasionally complicated communication. Despite these few exceptions, the overwhelming sentiment is that the hotel staff are a significant asset to the guest experience.

Additional Information
Guests should be aware of the hotel's comprehensive pet-friendly policy, which is a major draw for many, allowing small dogs to stay for a nightly fee. While this is highly appreciated, some guests feel the dog fees should be more transparently communicated during booking. It's important to note that pets are generally not permitted in the main restaurant area. The hotel is currently undergoing exterior renovations, which has led to some guests describing the facade as looking like a "war zone" or being unsightly. While these works are necessary for improvement, guests are advised that they might encounter scaffolding or visual disruptions, though noise is typically not an issue during weekends. This ongoing work was a surprise to some who were not informed in advance.