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Hotel Fenix Gran Meliá - The Leading Hotels Of The World (Madrid, Spain)

Hotel Fenix Gran Meliá - The Leading Hotels Of The World (Madrid, Spain)

About Hotel Fenix Gran Meliá - The Leading Hotels Of The World

Gran Melia Fénix - The Leading s of the World is a luxury hotel situated opposite the new Madrid Casino, on the well-known Plaza de Colon. Rooms are equipped with a plasma TV with international channels, free Wi-Fi and iphone docking station. Suites are completely sound-proofed and some have king-size canopy beds, jacuzzi and panoramic views. A 24-hour gym is available on-site, as is a Thai Wellness Room; offering massage and treatments. Other services provided include; a hairdresser, personal shopper, babysitter, secretary and medical practitioner. The Caray Restaurant offers fine dining with an extensive wine list and the Dry Martini Bar by Javier de las Muelas is a cocktail bar popular with guests and locals-alike. Tea Time Corner is a unique spot where connoisseurs can sample over 45 blends of tea. Gran Melia Fénix - The Leading s of the World is a ten-minute walk from Gran Via and less than twenty-minutes from the City Centre, Retiro Park and Gardens and Prado Museum.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa
  • Parking(Unavailable)
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

9.4
trivago Rating Index based on 2581  reviews from:
  • Hotels.com(9.4/10)
  • LocationExcellent  (9.2 / 10)
  • RoomsExcellent  (8.5 / 10)
  • ServiceExcellent  (9.1 / 10)
  • CleanlinessExcellent  (9.4 / 10)
  • Value for moneyVery good  (8.3 / 10)

Positive Reviews

positive:

Red Level upgrade worth every penny.

For previous guests who opted for 'Red Level', the upgrade was worth every penny; there is a dedicated reception and lounge, complimentary drinks (including Champagne upon arrival) and, of course, rooms with greater space, sought-after views and luxury ex

positive:

Knowledgeable staff.

The hotel is located close to a metro station and the Calle de Serrano- for high end shopping, and the friendly, knowledgeable staff will be more than happy to point you in the right direction. They take a helpful tack and are in no way pushy.

positive:

No shortage of choice.

The breakfast buffet served daily is vast; with almost every item you can think of available. Guests particularly enjoy the warm baked pastries, fresh fruit and hot dishes and like that breakfast service goes on for almost four-hours; allowing for both ea


Negative Reviews

negative:

Comes at a cost.

The hotel does offer a taste of luxury, however, this comes at a high cost. Some guests suggest certain items are overpriced, with the breakfasts and bar drinks mentioned most frequently. For others, though, the old adage 'you get what you pay for' applie

negative:

Missing items.

Perhaps surprisingly for a five-star hotel, there are certain items you will not find in your room; tea and coffee making facilities are not present and no bottled water is supplied. They can, of course, be provided upon request, but at an additional char

negative:

Compact in places.

Standard rooms are smaller in stature than other room types and guests sometimes find the bathrooms to be a little compact. The lifts, too, are not large; barely accommodating three guests, so be prepared to either climb the stairs or wait some time.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Hot tub
  4. Body treatments
Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
  5. Elevator
  6. Gym
  7. Terrace
  8. Bell service
  9. Hotel bar
  10. Hotel safe
  11. Conference rooms
  12. Non-smoking rooms
For children
  1. Cot
  2. Childcare
Accessibility
  1. Wheelchair accessible
Room amenities
  1. Balcony (upon inquiry)
  2. Ironing board
  3. Openable windows
  4. Television
  5. Hairdryer
  6. Central heating
  7. Electric kettle
  8. Air conditioning
  9. Minibar
  10. Satellite TV
  11. Desk
  12. Sitting area
Sports facilities
  1. Bike rental
  2. Fitness
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

Calle de Hermosilla 2 , 28001 , Madrid , Spain
Telephone: +34 914 31 67 00 | Fax: +34 915 76 06 61 | 

Frequently Asked Questions about Hotel Fenix Gran Meliá - The Leading Hotels Of The World

  • Is there a pool area at Hotel Fenix Gran Meliá - The Leading Hotels Of The World?

    No, Hotel Fenix Gran Meliá - The Leading Hotels Of The World doesn’t offer pool areas.

  • Are pets allowed at Hotel Fenix Gran Meliá - The Leading Hotels Of The World?

    No, Hotel Fenix Gran Meliá - The Leading Hotels Of The World doesn’t allow pets.

  • Is parking available at Hotel Fenix Gran Meliá - The Leading Hotels Of The World?

    No, Hotel Fenix Gran Meliá - The Leading Hotels Of The World doesn’t provide parking.

  • What time is check-in and check-out at Hotel Fenix Gran Meliá - The Leading Hotels Of The World?

    Check-in at Hotel Fenix Gran Meliá - The Leading Hotels Of The World is available from: . Check-out time is by .

  • Where is Hotel Fenix Gran Meliá - The Leading Hotels Of The World located?

    Hotel Fenix Gran Meliá - The Leading Hotels Of The World is located in Calle de Hermosilla 2, 28001, Madrid, Spain.