Ferienalm Panorama Apartments

The hotel offers a modern and cozy retreat, often highlighted by its spectacular mountain views and contemporary design featuring a pleasant mix of wood and concrete. Its signature feature is the panoramic vistas of the Planai slopes, providing a breathtaking backdrop for guests and enhancing the overall ambiance. This makes it an ideal choice for couples seeking a romantic getaway and sightseers eager to enjoy the natural beauty of the region. Families also find the modern apartments appealing, though some note room sizes can be small for three. The hotel is consistently praised for its overall cleanliness and the generally positive atmosphere created by the friendly staff. To enhance your stay, guests recommend confirming all inclusions, such as linen and towel charges, at booking, and being aware of the potential for noise from neighboring rooms due to thin walls, which is a recurring theme.

Facilities & Amenities
The hotel provides well-equipped kitchenettes in its apartments, featuring a stovetop, dishwasher, fridge, and microwave oven, along with a small dining table. However, some guests noted a lack of basic cleaning supplies like dish soap or sponges, and insufficient dishes or wine glasses. While there is no dedicated sauna or large ski cellar with seating, guests appreciate the availability of free Wi-Fi and sufficient outdoor parking. A notable feature is the rooftop terrace which some reviews mention includes a bar, offering a pleasant space to relax and enjoy the view. However, some guests expressed a desire for a more comprehensive ski equipment storage and drying room, and noted that the main reception area or bar might not be open late into the evening.

Cleanliness & Room Comfort
Guests generally commend the hotel for its cleanliness and modern design, often describing rooms as well-maintained and cozy with a pleasant wood scent. The bathrooms are frequently noted as spacious, though some found the area around the sink to be cramped or noted a lack of sufficient towel holders. A recurring concern is the sound insulation, with many guests reporting thin walls that allow noise, including normal conversations and even snoring, from adjacent rooms to be clearly heard, significantly impacting sleep quality. While some rooms offer a balcony with a view, seating can be uncomfortable. Most rooms feature comfortable beds, though some found them too soft or too firm, and a few guests reported issues like cobwebs or an unemptied dishwasher upon arrival. Heating can be inconsistent, with some rooms being cold initially.

Dining & Food Quality
The hotel's breakfast buffet receives widespread praise for its rich selection and good quality, with many guests describing it as plentiful, varied, and very tasty. The restaurant also garners positive feedback for its delicious and high-quality evening meals. However, some guests found the breakfast to be relatively expensive, and a few experienced issues with the breakfast service, including being incorrectly charged or encountering unhelpful staff. The opening hours of the breakfast restaurant were also a point of contention for some, as they opened precisely at 7:30 AM, which was too late for those needing to catch an early ski bus. Despite these minor points, the overall consensus points to a satisfying dining experience, particularly for breakfast.

Location & Accessibility
The hotel boasts a highly favorable location, situated slightly elevated above the town of Schladming, yet conveniently accessible within a 10-minute walk to the city center. Its proximity to a bus stop directly in front of the complex, or just a few minutes' drive to downtown, makes it easy for guests to explore. For skiing, guests note the necessity of using either a car or the ski bus, with the hotel being directly at a ski bus stop. While the location offers spectacular views of the Planai slopes, some guests mentioned being located under power lines or experiencing highway noise. Parking is readily available and often free, with ample outdoor spaces. However, public transport options to the city can be limited in the evenings.

Staff & Service
The staff at the hotel consistently receives high praise for being exceptionally friendly, helpful, and attentive. Guests frequently highlight their welcoming demeanor and professionalism, noting that the team creates a very pleasant atmosphere. The reception staff is particularly commended for their efficiency, facilitating quick check-in and check-out processes. Many reviews mention the staff's willingness to assist with requests and their positive interactions, even with young children, contributing to a comfortable and enjoyable stay. While the vast majority of feedback on service is positive, a few isolated incidents mentioned unhelpful or rude behavior from specific restaurant staff regarding breakfast billing issues, though these appear to be exceptions rather than the norm.

Additional Information
Guests should be aware that while the hotel is generally dog-friendly, finding suitable outdoor areas for pets nearby might require some effort. A notable policy mentioned by some guests is an unexpected extra charge for sheets and towels upon checkout, which was not always clear during the initial booking process. The heating system in rooms operates with manual valves, and some guests found that heating was only effective during specific morning and evening hours, leading to cold rooms at other times. For those with children, the breakfast pricing policy for younger guests was a point of discussion for some, suggesting a need for clearer communication or more flexible categories. Additionally, some apartments were noted to be in a construction area or had provisional, uncovered access.