Fireside Inn & Suites Gilford

The hotel is highly regarded for its friendly and accommodating staff, who consistently go above and beyond to ensure a pleasant stay. Its impressive pool facilities, including both indoor and outdoor options, serve as a signature feature, providing a relaxing and enjoyable experience for many guests. The convenient location, particularly for concert-goers attending events at the nearby pavilion, is a major draw. The hotel is also well-suited for families seeking a comfortable base for exploring the lakes region, couples on a quiet getaway, and ski enthusiasts due to its proximity to slopes. While some aspects of the property are described as dated, guests frequently highlight the overall cleanliness and comfort. To enhance your experience, be aware of the unique check-in process involving physical keys and note that some rooms may experience noise from the nearby airport.

Facilities & Amenities
Guests consistently praise the hotel's indoor and outdoor pools, noting their cleanliness and the enjoyable experience they provide, with many highlighting the hot tub as a particular favorite for relaxation after a day of activities. Some guests, however, reported issues with the hot tub's cleanliness or functionality at times. Many rooms feature a balcony or patio, offering a pleasant outdoor space. Suites are often equipped with a full kitchen, including a full-size refrigerator, stove, oven, and dishwasher, which is a significant convenience for longer stays or self-catering. While a fitness room is available, some equipment is noted as older. The hotel provides free Wi-Fi, though some guests expressed concerns about its security. In-room amenities like a microwave and coffee maker are also appreciated.

Cleanliness & Room Comfort
The majority of guests find the rooms to be clean and well-maintained, with many specifically commending the comfortable beds and plentiful, new towels. Rooms are often described as spacious, providing ample living area, especially in the suites. However, a recurring theme is that the hotel's decor and furnishings are dated, with some guests noting stained carpets or worn bathrooms. While generally quiet, some rooms experience noise from the air conditioning units or from the nearby small aircraft airport. A few guests reported issues with odors in rooms or hallways, ranging from musty smells to hints of smoke or mildew. Despite these minor points, the overall sentiment is that the rooms offer a comfortable and restful environment.

Dining & Food Quality
The hotel offers a grab-and-go breakfast that receives mixed reviews. Most guests appreciate the convenience and the availability of items like breakfast sandwiches, though some found the selection to be limited, lacking in fresh fruit or clean protein options, and heavily reliant on sugary or processed foods. While the breakfast is described as "simple but wonderful" by some, others felt it was "subpar" or "not breakfast" due to the lack of hot, fresh options and the requirement to take food back to the room or a separate conference room for consumption. Coffee quality also received varied feedback, with some finding it good and others describing it as "mud water."

Location & Accessibility
The hotel's central location is a significant advantage, particularly for guests attending events at the Bank of NH Pavilion, which is often within easy walking distance. This proximity allows concert-goers to avoid parking and traffic hassles. The property is also conveniently situated for exploring the broader lakes region, including Weirs Beach and Gunstock Mountain Resort, making it suitable for various seasonal activities. Guests appreciate the convenience of having a restaurant and convenience stores directly across the street. While the location is generally praised, some guests noted occasional noise from the nearby airport due to low-flying planes, and a few mentioned the surrounding area could be busy. Parking is readily available and generally considered ample.

Staff & Service
The staff at this hotel consistently receives overwhelmingly positive feedback, with guests frequently describing them as friendly, helpful, attentive, and accommodating. Many reviews highlight specific instances of staff going above and beyond, such as allowing late check-outs due to car troubles, assisting with emergency early departures, or providing excellent local recommendations. The check-in process is generally reported as smooth and efficient. Guests appreciate the staff's willingness to address concerns promptly, from room issues to general inquiries. The overall consensus is that the hotel's team contributes significantly to a positive and welcoming guest experience, making visitors feel valued and well-cared for throughout their stay.

Additional Information
A unique aspect of the hotel is its use of physical keys for room entry, which some guests found charmingly old-fashioned while others considered it dated. The hotel has specific policies regarding room servicing, often requiring guests to strip their own linens and take out their trash at the end of their stay, which some found inconvenient. Several guests reported issues with water quality, including murky water, black specs in tap water, or a sulfurous smell from the hot water. There were also recurring complaints about AC units being loud or not cooling effectively, and some instances of hot water being insufficient or completely unavailable. Guests also noted that the Wi-Fi is unsecure and that there is no water fountain available to refill bottles, requiring purchases from vending machines. The hotel maintains a pet-friendly policy, welcoming guests traveling with animals.