Hotel Floris Suite

This serene, intimate, and boutique resort offers a tranquil escape, characterized by its lush tropical gardens and a pervasive sense of calm. It is particularly well-suited for couples and adults seeking a peaceful and relaxing getaway, including honeymooners. Guests consistently highlight the beautiful grounds, the generally high quality of food and beverages, and the attentive nature of most staff members. A key feature is the seamless access to a neighboring sister resort, providing additional dining and entertainment options. To ensure the most comfortable stay, guests are advised to bring mosquito repellent due to their prevalence, and to embrace the relaxed pace of service, especially during peak dining hours.

Facilities & Amenities
The resort features a beautiful and quiet main pool area, which guests describe as clean, relaxing, and rarely overcrowded, offering a mix of sun and shade. While some guests noted occasional issues with sun lounger availability, many found ample space. The spa receives high praise for its amazing and wonderful services, including couples massages and a hydro experience, providing a truly rejuvenating experience. Rooms are equipped with a mini-bar that is generally well-stocked with free drinks and a coffee station, though some guests reported inconsistencies in daily replenishment. Free Wi-Fi is available, and a fitness center is on-site for those wishing to maintain their routine. Additionally, guests appreciate the complimentary laundry service.

Cleanliness & Room Comfort
Guests consistently commend the spacious and beautiful rooms, noting their elegant design, modern furnishings, and meticulous maintenance. The comfortable beds and high-quality linens are frequently highlighted, ensuring a restful sleep. Large bathrooms with great shower pressure and rain shower heads are also appreciated. In-room amenities typically include a coffee maker and a well-stocked mini-fridge. While the resort generally offers a quiet and peaceful atmosphere conducive to relaxation, some guests occasionally reported street noise or audible outdoor speakers. Housekeeping is often praised for its thoroughness and turndown service, though a few guests experienced inconsistencies with daily cleaning or the replenishment of towels and mini-bar items.

Dining & Food Quality
The resort's dining experience is largely positive, with guests praising the high standard and freshness of the food. The main restaurant, Bloom, is frequently cited for its delicious and gourmet offerings, including top-tier meat and seafood. The poolside Botanica grill also provides tasty options for lunch. While the resort's own menu offers a limited selection, daily specials are available, and the chef is often willing to accommodate specific requests, such as vegetarian dishes. The cocktails and bar service receive widespread acclaim, with guests enjoying top-shelf liquor and the expertise of talented bartenders. However, room service is a recurring point of concern, often described as slow, with missing items or incorrect orders, and a limited menu. Breakfast, while good, has a somewhat small selection that can become repetitive over longer stays.

Location & Accessibility
The resort's location is characterized by its tranquil setting, though it is not directly on the beach. Guests appreciate the convenient access to a private beach area located at the neighboring sister resort, which is just a short golf cart ride (typically two minutes) or a five-minute walk away. This private beach is described as beautiful, quiet, and ideal for snorkeling, offering a bar and food service. Guests also have full access to the sister resort's facilities, including additional restaurants, bars, pools, and entertainment, providing a wider range of options. The resort is a short taxi ride from Willemstad, and many guests recommend renting a car to explore the island's attractions independently.

Staff & Service
The staff at the resort consistently receives high praise for their friendliness, helpfulness, and attentiveness, contributing significantly to a welcoming and professional atmosphere. The check-in process is often highlighted as smooth and quick, accompanied by a warm greeting and refreshing amenities. Bartenders are frequently commended for their excellent service and skill in crafting a wide array of drinks. The concierge staff is noted for being very helpful in arranging tours and addressing guest inquiries. However, a common theme in guest feedback is the inconsistent service speed, particularly in dining areas and with housekeeping requests, which can sometimes be slow due to apparent understaffing. Despite these occasional delays, the staff's overall positive attitude and willingness to assist are widely appreciated.

Additional Information
Guests frequently report a significant issue with mosquitoes on the property, particularly in the evenings, strongly advising visitors to bring their own repellent. The resort maintains a quiet and adults-only atmosphere, making it ideal for those seeking relaxation rather than a party scene, though the neighboring sister resort offers more lively entertainment options. While there is some construction occurring at the beach area, guests generally found it to be non-disruptive. The resort offers an inclusive laundry service, which is a valued amenity. Some guests who are members of the rewards program (such as UVC or Hyatt Inclusive Collection) noted varying experiences with promised benefits like daily champagne or room upgrades.