Hotel Four Points by Sheraton Cancun Centro (Cancun, Mexico)

Reviewers are invariably delighted at their accommodations. Lavish but tasteful, guestrooms are large, bright and clean, providing a haven of serenity after a hectic day in the city. Airy and with wooden floors, guests are also quick to praise the rainfall showers and outrageously comfortable beds and bedding.

Guests routinely rave about the rooftop pool area. Warm and wonderfully appointed, you'll find fresh towels, soft loungers and umbrellas awaiting. Mindful music accompanies you while you take in the views from the infinity pool, while a well-stocked bar keeps you topped up with drinks and snacks.

While many reviewers recommend experiencing the abundance of eateries in the area, the buffet breakfast here is always recommended. An array of options awaits, including delectable dishes for those with dietary restrictions, while the breakfast staff are routinely singled out for their warmth and attentiveness.

Perhaps the most recurrent cause for complaint is a poor night's sleep on account of noise. Paper-thin walls mean that TVs and conversations emanating from adjacent rooms and corridors are always audible, while loud AC units outside some rooms have rendered rest impossible for some.

While the vast majority of guests are more than satisfied with their stay, some have been sullied by hit-and-miss housekeeping standards. Dirty carpets in halls, problems with bathroom drainage and strong smells of cigarette smoke are among the occasion observations that conspire to tarnish otherwise excellent experiences.