Hotel Four Points by Sheraton Phoenix South Mountain (Phoenix, USA)

Hotel Four Points by Sheraton Phoenix South Mountain (Phoenix, USA)

About Four Points by Sheraton Phoenix South Mountain

$Hotelname is located south of central Phoenix and is adjacent to South Mountain Park, America’s largest municipal park. $Hotelname offers guests a selection of standard rooms as well as an array of spacious king suites. The former feature either two double beds or a single king bed while the latter have king mattresses plus separate living and working areas. All units feature complimentary Wi-Fi. This property’s guest amenities include a spa, 24-hour fitness center and a heated outdoor pool. Featuring over 5,000 square feet of event space, the hotel is well-equipped for business meetings and conferences. Rustic Cravings restaurant is located on the first floor of the hotel and offers burgers, salads and sandwiches plus an array of local craft beer. This property is conveniently located close to a number of area sites, including the Sun Devil Stadium, Wild Horse Pass and the Scottsdale Quarter.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

10831 South 51st Street, 85044, Phoenix, USA

Rating overview

7.4
trivago Rating Index based on 1464  reviews from:
  • Location
    Very good  8.1 / 10
  • Rooms
    Good  7.7 / 10
  • Service
    Very good  8.1 / 10

Positive Reviews

positive:

Clean, comfortable rooms with a pool...

Many guests have described the rooms as very clean and spacious, with comfortable beds. The balconies are much appreciated, too, both for the fine sunset views and fresh air. The outdoor pool and hot tub are well maintained and inviting, and the fitness centre is reasonably well equipped.

positive:

A quiet, yet convenient location...

Drivers like that the hotel is easy to access from I-10 and offers plenty of parking, while air travellers appreciate the complimentary, 24-hour shuttle service to SkyHarbor, just 10 minutes away. Guests are also happy to report that the courteous, knowledgeable drivers will take them anywhere within the shuttle's five-mile radius, which includes a wide variety of restaurants, the Arizona Mills mall, and South Mountain Park.

positive:

A warm welcome to Phoenix...

The front desk staff have earned many positive reviews for their friendly, accommodating service. Travellers also enjoy the food at the on-site restaurant, though some wish the breakfast buffet was included in every room rate.


Negative Reviews

negative:

The nose knows...

Recent travellers have reported a "musty" smell in the hallways and cigarette odour in non-smoking rooms.

negative:

Human errors...

Though the staff earn a high rating overall, guests have occasionally been disappointed by poor service at the front desk or a late shuttle. Others have found the staff friendly and apologetic, but unable to resolve their reported problem.

negative:

Hits and misses in housekeeping...

Though many guests have described their rooms as very clean upon arrival, some have been disappointed by inconsistent (or nonexistent) housekeeping services throughout their stay, or troubled by maintenance issues with the plumbing or door locks.


All amenities

Hotel facilities
  1. Business centre
  2. Entrance Hall/lobby
  3. Express check-in
  4. Elevator
For children
  1. Cot
Accessibility
  1. Wheelchair accessible
  2. Accessible parking
  3. In-room accessibility
  4. Teleprinter
Wellness / Spa
  1. Hot tub
Room facilities
  1. Balcony (upon inquiry)
  2. Ironing board
  3. Openable windows
  4. Television
Sports facilities
  1. Tennis court
  2. Hiking trail
Theme / Type
  1. Convention hotel

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

10831 South 51st Street , 85044 , Phoenix , USA
Telephone: +1(480)8933000 | Fax: +1(480)4968303 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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