Frederick Street Townhouse

This charming townhouse hotel offers a unique and memorable stay, distinguished by its historic building and quirky, stylish decor that blends old-world charm with modern comforts. Guests consistently praise the hotel's exceptional cleanliness, comfortable accommodations, and the friendly, welcoming staff. It is an ideal choice for city explorers and weekend travelers seeking a characterful base, as well as couples looking for a romantic getaway and solo travelers who appreciate a safe and homely atmosphere. For those sensitive to noise, it is advisable to request a room located away from the front of the building or higher floors, as the adjacent bar can be lively, especially on weekends. Additionally, planning parking in advance or utilizing ride-sharing services is recommended due to limited on-site options.

Facilities & Amenities
The hotel provides a range of in-room amenities designed for guest comfort and convenience. Each room is equipped with tea and coffee making facilities, often including fresh milk and complimentary snacks or bottled water. Many rooms feature a small fridge, which guests find particularly handy. While there is no air conditioning, fans are consistently provided in rooms, which guests appreciate, especially during warmer weather. Some rooms also include an iron and ironing board, and free toiletries are standard in the bathrooms. The hotel operates without a traditional reception desk, with check-in managed through the adjacent pub, and a contact number is available for any issues, which most guests find straightforward.

Cleanliness & Room Comfort
Guests frequently commend the hotel for its high standards of cleanliness, describing rooms as spotless and well-maintained. The comfortable beds with high-quality linen are a highlight, ensuring a restful sleep. Rooms are generally noted for their spaciousness and appealing decor, often featuring original architectural elements. The bathrooms are well-appointed, with many guests praising the excellent showers and the presence of a bath, some even featuring luxurious freestanding tubs. However, some guests have noted minor signs of wear, such as paint peeling or cracked plaster, and a few experienced issues with bath plugs not working. Noise can be a concern for some, particularly from the adjacent bar or street, especially for rooms on lower floors or at the front of the building.

Dining & Food Quality
The hotel offers a continental breakfast served either in the adjoining pub, The Button Factory, or as a self-serve option from the reception area during weekdays. This typically includes a selection of pastries, cereals, fruit, cheese, and meats, along with coffee and juices. While many guests find the breakfast fresh and sufficient for a good start to the day, some have expressed a desire for more variety, particularly hot options or fresh milk for cereals, and a few noted that the weekday offerings could be basic. The Button Factory, located next door, is highly praised for its food quality and drinks, with hotel guests often receiving a 20% discount on meals, making it a popular choice for lunch and dinner.

Location & Accessibility
The hotel boasts an excellent central location within the vibrant Jewellery Quarter, making it a popular choice for visitors. It is conveniently situated within easy walking distance of the Jewellery Quarter rail station and approximately a 15-minute walk to the Utilita Arena. Many guests appreciate its proximity to the city center and various attractions, including shops, restaurants, and bars. While the immediate area is generally considered safe, especially for solo travelers, some guests have noted that parking can be challenging. There is no on-site parking, and nearby multi-story car parks can be expensive, though street parking is often available and free after certain hours, prompting some guests to opt for ride-sharing services like Uber.

Staff & Service
The staff consistently receive high praise for their friendliness, helpfulness, and welcoming demeanor. Guests frequently highlight the positive interactions with staff members, particularly those at The Button Factory, who assist with check-in and any inquiries. The check-in process, though conducted at the adjacent pub, is generally described as easy and efficient. While the hotel itself is largely unmanned, guests appreciate that a contact number is provided for assistance. The staff's attentiveness and willingness to go "above and beyond" are recurring themes, contributing significantly to a positive guest experience, whether it's accommodating requests or simply providing a warm greeting.

Additional Information
Guests should be aware that the hotel operates with an unmanned reception area, with check-in and key collection handled at The Button Factory pub next door. This arrangement is generally smooth, but late arrivals might need to coordinate. A significant point to note is the potential for noise from the adjacent bar, particularly on weekends or during events, which can extend late into the night. While some guests are not bothered, light sleepers might find it disruptive. The hotel's unique character is enhanced by its historic building and original features, though some areas may show minor signs of age. Guests staying on upper floors should be prepared for steep stairs, as there is no elevator.