Hotel Fruela

This hotel offers a modern and comfortable stay, distinguished by its central location and a unique operational model that integrates services with its sister property directly across the street. Guests consistently highlight the hotel's cleanliness, the attentiveness of its staff, and its prime position for exploring the city on foot. It is an ideal choice for sightseers and couples seeking a convenient base to discover the historical and cultural attractions, as well as for business travelers due to its accessibility. To enhance your experience, be aware that check-in and breakfast services are provided at the hotel's sister property, and consider utilizing the convenient valet parking service for ease of access in the city center.

Facilities & Amenities
Guests appreciate the hotel's modern design and the thoughtful amenities provided. While the main hotel does not have a traditional lobby, the integrated experience with the sister property offers access to a spa for relaxation and rejuvenation. Rooms often include a mini-bar with complimentary items, a welcome touch for many visitors. The presence of a lift ensures easy access to all floors, though some guests noted it can be small. The hotel also provides free Wi-Fi, allowing guests to stay connected. Some minor issues were reported, such as a non-working built-in radio in some rooms, but overall, the facilities contribute positively to the guest experience.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its spotless cleanliness, with many guests describing their rooms as immaculate and well-maintained daily. Rooms are generally considered modern and well-appointed, though some are noted as typically European in size. Feedback on bed comfort is mixed; most guests find the beds comfortable, while some describe mattresses as too firm. The bathrooms are often highlighted for their clever design, ample space, and good water pressure, though some guests experienced issues with the shower spilling water onto the floor or the placement of towels. Noise levels can vary, with some rooms experiencing street noise or sounds from nearby construction, particularly in the mornings, and occasional internal noise. Heating and air conditioning functionality also received mixed reviews, with some guests reporting issues with temperature control, especially in attic rooms.

Dining & Food Quality
The hotel's dining experience is primarily centered around breakfast, which is served at its sister hotel located directly across the street. Guests consistently praise the breakfast variety and quality, describing it as very good, comprehensive, and offering a wide selection of hot and cold options. The breakfast staff are frequently commended for their attentiveness and friendly service, ensuring guests have a pleasant start to their day. Many reviewers consider the breakfast to be well worth the charge, highlighting the quality of the food and drinks, including excellent coffee. However, some guests noted the absence of in-room coffee or tea making facilities, which requires them to cross the street for their morning beverages.

Location & Accessibility
The hotel's central location is a significant highlight, placing guests within easy walking distance of Oviedo's main attractions. It is perfectly situated near the old town, the cathedral, the market, and a wide array of restaurants, cafes, and bars. Guests appreciate its proximity to the central park and various shopping options. For those arriving by public transport, the hotel is conveniently located near the train and bus stations. Parking is available offsite, typically at a cost of around 15 euros per night, with a convenient valet service offered by the hotel, which many guests found to be efficient and valuable given the city center's parking challenges.

Staff & Service
The staff at this hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. Guests frequently commend the team for their willingness to assist with requests, provide local recommendations, and ensure a smooth experience. The check-in process, although conducted at the sister hotel across the street, is generally described as quick and efficient. Housekeeping staff are noted for their thoroughness, keeping rooms spotless daily. The valet service for parking is also highly appreciated for its convenience and the professionalism of the attendants. While the vast majority of feedback is positive, a few guests reported isolated instances of less empathetic service regarding specific policy issues or problem resolution.

Additional Information
A key operational aspect of this hotel is that check-in and all staff interactions occur at its sister property directly across the street, which guests should be aware of upon arrival. While this setup is generally well-managed, it means there is no traditional reception desk within the hotel building itself. Guests often appreciate the thoughtful inclusion of a complimentary mini-bar with a few items in their rooms. Some rooms, particularly those on higher floors or in attic spaces, may experience construction noise from adjacent buildings during the day. The hotel also offers a pillow menu, allowing guests to customize their sleep experience to their preference.