Gamma Colima Garden

This hotel is often highlighted for its attentive staff and overall cleanliness, providing a comfortable stay for many guests. Its strategic location is frequently praised, offering convenient access to various points of interest. While the hotel maintains a fresh and inviting appearance, some areas show their age, reflecting its long-standing presence. The quality restaurant is a notable feature, surprising many with its delicious cuisine. The hotel caters well to business travelers seeking functional accommodations and families looking for a pleasant and secure environment. For those planning a visit, it is advisable to inquire about the specific room type to ensure it meets expectations regarding modern decor, and to be prepared for potential delays with the elevators, as only one may be operational at times.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest stays. The outdoor pool is a popular amenity, described as clean and inviting, providing a pleasant space for relaxation and recreation, though some guests noted the water could be cold. A fitness center is available, equipped for basic cardio workouts, though some visitors felt it could benefit from more diverse equipment. Covered parking is a significant advantage, offering ample and secure space for vehicles, which is highly appreciated by guests. While Wi-Fi is provided, feedback on its speed and reliability is mixed, with some guests experiencing slow or non-functional connections. A recurring concern is the state of the elevators, with many reviews indicating that only one is typically operational, leading to slow service and wait times.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is varied. Many guests commend the room cleanliness and the spaciousness of the accommodations, finding them comfortable and well-maintained. The beds are frequently described as comfortable, contributing to a restful night's sleep. However, a significant number of reviews highlight issues with the towels, noting they are often old, worn, discolored, or rough. Similarly, the linens and pillows sometimes receive criticism for showing signs of age, having unpleasant odors, or being uncomfortable. Some bathrooms are reported to have cleanliness issues, including sarro and general dirtiness, and some rooms experience noise levels from the street or the air conditioning unit, which can be quite loud and disruptive.

Dining & Food Quality
The hotel's restaurant receives mixed but generally positive feedback regarding its food quality. Many guests are pleasantly surprised by the deliciousness of the dishes, with some highlighting the fresh and natural taste of items like orange juice. The buffet is often praised for its richness and variety, though some guests found it limited on certain days. However, service in the restaurant can be inconsistent; some patrons reported slow service, inattentive staff, or issues with buffet replenishment, particularly during less busy periods. While many appreciate the overall quality of the cuisine, some specific dishes, like the chicken broth, received negative comments for lacking flavor. Room service is available and generally regarded as efficient and of good quality.

Location & Accessibility
The hotel's location is a significant advantage for many guests, described as central and offering excellent accessibility to various points of interest. It is conveniently situated near major avenues, making it easy to navigate the city. Guests appreciate its proximity to areas for work meetings, events, and even a hospital directly across the street, which is beneficial for those visiting family. While some reviews suggest the location might be a bit removed from the city center, its overall connectivity and ease of access to different destinations are consistently highlighted. The availability of covered parking is a major plus, providing ample and secure space for guests' vehicles, which adds to the convenience of the location.

Staff & Service
The staff at the hotel consistently receives high praise for their attentiveness, friendliness, and helpful personnel. Guests frequently commend the excellent service provided by the entire team, from the front desk to housekeeping and restaurant staff. Many reviews highlight the staff's willingness to assist with requests, provide advice, and ensure a pleasant stay. The check-in process is generally described as smooth and efficient, with staff accommodating early arrivals when possible. Housekeeping is often noted for its thoroughness and the polite demeanor of its team members. Overall, the commitment of the hotel's personnel to providing a high level of customer service is a recurring theme, significantly contributing to positive guest experiences.

Additional Information
The hotel, despite its age, is generally well-maintained, though some guests note that its decor and furnishings appear dated and could benefit from a modernization. It is a popular venue for business meetings and conventions, offering spacious and well-equipped facilities for such events. Guests should be aware that breakfast is not always included in the room rate, and some find the overall value for money to be on the higher side compared to what is offered, especially considering the older aspects of the property. The hotel is considered a safe and tranquil environment by many, providing a secure option for travelers. However, some guests have reported issues with the air conditioning units being noisy or ineffective, and occasional problems with water temperature in the rooms.