Hotel Genesee Grande (Syracuse, USA)

Hotel Genesee Grande (Syracuse, USA)

About Hotel Genesee Grande

Guests staying at the Hotel Genesee Grande, Syracuse, New York,  can enjoy a few evening drinks on the hotel’s terrace and for those who like to keep fit an active there’s the modern and fully-equipped on-site gym. The rooms feature flat-screen TV’s, hairdryers, desks, air-conditioning units, complimentary toiletries and free Wi-Fi. The Hotel Genesee Grande offers elegant and comfortable accommodation with 159 rooms, a restaurant, bar/lounge in addition to a fitness center and conference facilities. Free on-site parking is also available. A wide range of seasonal dishes made using local ingredients is on offer at the 1060 Restaurant whilst light snacks and an extensive drinks list are available at the on-site bar. The Erie Canal Museum, Everson Museum of Art and the Museum of Science & Technology are all in close proximity to the hotel. Syracuse University, Rosamond Gifford Zoo and Onondaga Lake Park are also close by.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


1060 East Genesee Street, 13210, Syracuse, USA

Rating overview

  • Location
    Very good  8.4 / 10
  • Rooms
    Good  7.8 / 10
  • Service
    Excellent  8.8 / 10

Positive Reviews


Pleasant dining experiences.

Guests who dined at the on-site restaurant said that they were very satisfied with their experience stating that the food was of high quality as well as the service. Many appreciated the range of choice on the menu and the fact that local produce was used in many of the dishes as well as the overall pleasant atmosphere in the dining room.


Convenient location and good transport links.

The hotel is a short distance away from the center of town as well as the University campus. Guests were pleased to find quite a few cafes within walking distance and those who wanted to explore further afield could use the free shuttle bus provided by the hotel.


Well-presented communal areas.

The lounge as well as the bar area have been complimented by the guests stating that they were nicely decorated with a pleasant and lively atmosphere. Guests enjoyed spending time in the cozy lounge which features a koi pond and large comfortable sofas whilst the bar also proved popular with many who stayed here.

Negative Reviews


Issues with soundproofing.

Guests objected to being able to hear everything going on in the adjoining rooms including conversations and television noise. The walls have been described as very thin as well as the front t doors as guests said that they could often hear noise from the hallways which they described as intrusive.


Basic room amenities.

Those staying in the standard rooms objected to not having necessary amenities including fridges and microwaves. Although complimentary coffee is provided in the lounge many were inconvenienced by the lack of coffee makers in their rooms.


Slow Wi-Fi.

The Wi-Fi signal in the room was said to be very slow and intermittent with guests stating that they struggled to connect and had to log in several times.

All amenities

Hotel facilities
  1. Business centre
  2. Café
  3. Entrance Hall/lobby
  4. Express check-in
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room facilities
  1. Bathtub (upon inquiry)
  2. Shower
  3. Openable windows
  4. Television
Sports facilities
  1. Golf course
  2. Fitness
Theme / Type
  1. Convention hotel


1060 East Genesee Street , 13210 , Syracuse , USA
Telephone: +1(315)4764212 | Fax: +1(315)4714663 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Doctor on site

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