Globe Et Cecil

This hotel is highly regarded for its excellent central location, making it an ideal choice for exploring the city. Its charming ambiance and welcoming lobby create a pleasant first impression, often highlighted as a signature feature. The hotel is particularly well-suited for sightseers and tourists due to its proximity to major attractions, and also appeals to couples seeking a romantic getaway. Business travelers find its central position convenient for their needs. Guests consistently praise the attentive and friendly staff, though feedback on room comfort and condition is mixed. To enhance your stay, consider requesting a renovated room, as some older rooms may not meet modern expectations, and be prepared for potential street noise in certain areas.

Facilities & Amenities
The hotel features a welcoming lobby and lounge area that many guests find comfortable and stylish, providing a pleasant space for relaxation. While there is no on-site parking, guests note the convenience of nearby public options like Bellecour parking, though it can be expensive. Most rooms do not include a mini-bar, kettle, or coffee maker, and bottled water must be requested from reception in glass bottles, aligning with the hotel's eco-friendly approach. The elevator is described as antique, small, and sometimes slow, which can lead to waiting times. Some guests reported issues with Wi-Fi signal strength in their rooms, and the absence of an in-room safe that is bolted down was noted.

Cleanliness & Room Comfort
Feedback on room comfort and cleanliness is varied. Many guests find their rooms to be clean, with comfortable beds and good bedding ensuring a restful sleep. However, some reviews highlight issues such as stained carpets, dust, and cobwebs in older rooms, along with mold and sewage smells emanating from some bathrooms. Room conditions range from well-maintained and renovated rooms to those described as old, dated, small, or cramped, with peeling wallpaper and broken fixtures. Noise is a significant concern for many, with reports of street noise, pipe noise, and AC/ventilation system noise due to thin walls and single glazing, particularly affecting light sleepers. Bathrooms are often noted for lacking a shower door or curtain, leading to wet floors, and some have poor water pressure or broken shower fixtures.

Dining & Food Quality
The hotel's breakfast generally receives positive comments for its good quality, variety, and inclusion of fresh and local products, with some homemade items. However, some guests find the breakfast to be expensive for the selection offered, noting a lack of certain options like pancakes or fresh fruit salads. There are also mentions of occasional disorganization, with tables not being cleaned promptly or items not being refilled quickly. The on-site restaurant garners mixed reviews; some praise its inventive cuisine and refined dishes, while others find it overpriced and report disappointing food quality or slow service. The bar is available for drinks, though some guests noted it closes early or that staff were unwilling to serve after hours.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset, described as excellent and unbeatable. Guests appreciate being within walking distance of numerous key attractions, including Place Bellecour, Old Lyon, and various shopping areas and restaurants. Its proximity to a metro station and other public transport options makes it highly convenient for exploring the city and accessing different neighborhoods. While the hotel does not offer on-site parking, the nearby Bellecour parking is a common choice for guests arriving by car, though it is noted to be expensive. The hotel's position in the heart of the city ensures easy access to all that Lyon has to offer.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. Guests frequently commend their professionalism and welcoming demeanor, noting that staff members are often smiling and eager to assist. The check-in process is generally smooth, and guests appreciate services such as luggage storage, the loan of umbrellas, and the availability of an iron and ironing board upon request. Some guests were pleasantly surprised by room upgrades. While staff are generally responsive, some issues, such as persistent sewage smells or heating problems, were not always effectively resolved despite their efforts. There were isolated instances where staff were perceived as unhelpful or rude, particularly during late-night requests or in the restaurant.

Additional Information
Many guests express that the hotel's overall experience, particularly concerning the rooms, does not align with a 4-star rating, suggesting it feels more like a 2 or 3-star establishment due to outdated features and a lack of certain amenities. A unique policy requires guests to leave their room key at the front desk when they leave the hotel. The hotel promotes eco-friendly initiatives, such as providing water in glass bottles and encouraging selective sorting. Some guests reported experiencing noise and chemical smells due to ongoing renovations in hallways and on certain floors. Guests should also be aware that a refundable deposit or credit card guarantee may be requested upon arrival, even if the room has been pre-paid. Some rooms lack an in-room telephone, and the one by the elevator was reported as non-functional, which could be a concern in an emergency.