Hotel Golden Park Ribeirao Preto by Nacional Inn

This hotel offers a convenient and practical stay, with its signature feature being its prime location right next to the Novo Shopping and its easy access to the Anhanguera Highway. This makes it an ideal choice for travelers in transit seeking a comfortable overnight stop, as well as business travelers needing quick access to the region for work. Families find the spacious rooms and available amenities, such as the pool, to be quite accommodating, making their stay enjoyable. Similarly, couples can appreciate the hotel's generally quiet atmosphere for a relaxing getaway. Guests consistently highlight the friendly and attentive staff, along with the quality and variety of the breakfast offerings. To enhance your experience, it is advisable to request a room situated away from the reception area to minimize potential noise. Furthermore, guests should be aware that there is an additional charge for parking, a detail frequently mentioned in reviews.

Facilities & Amenities
The hotel provides several facilities designed for guest convenience and recreation. The swimming pool is a notable feature, frequently praised for being heated and consistently clean, with many guests remarking that it appears more spacious and inviting in person than in photographs, making it a highly enjoyable spot for relaxation. While a fitness center is available for guests, some visitors found it to be rather small, equipped with older machinery, and occasionally lacking proper ventilation, suggesting that it could benefit significantly from modern updates and better climate control. The Wi-Fi connectivity throughout the property is generally reliable, allowing guests to stay connected for both leisure and work. Additionally, some rooms are equipped with a mini-bar, though it is often reported to be empty upon arrival. A playground area is also present, which some visitors noted could benefit from more shade and improved pest management.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained. The beds receive mixed feedback; most guests describe them as comfortable, ensuring a good night's sleep, though some found them to be too soft or noted issues with springs. Similarly, pillows are sometimes mentioned as needing improvement. A common point of feedback is the bathroom, which many guests describe as small and cramped, though the shower itself is consistently praised for its strong water pressure and hot water. Some rooms have been noted to have a strange smell or mold, and issues like dirty drains were occasionally reported. While the air conditioning functions effectively, noise from adjacent rooms or the reception area can sometimes be an issue. Guests also frequently mention a lack of sufficient power outlets and older televisions with limited channels.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, often described as very good, varied, and complete, offering a wide array of fresh and delicious options. Many appreciate the abundance of choices available to start their day. However, some guests have noted that the fruit juices are not always of the best quality, and occasionally, the fruits themselves appeared dry or even moldy. While there is a good selection of breads and cakes, some visitors found their quality to be inconsistent or stale. The on-site restaurant is generally well-regarded for its dinner offerings, providing simple yet tasty meals at accessible prices, making it a convenient option for guests. The overall food quality for dinner is considered good, providing a satisfying dining experience.

Location & Accessibility
The hotel boasts an excellent location, particularly for those traveling by car, offering easy access to the Anhanguera Highway, making it a convenient stop for travelers in transit. A significant advantage is its direct proximity, being situated right next to the Novo Shopping, which provides guests with immediate access to a wide range of dining, shopping, and entertainment options. While the hotel is considered somewhat far from the city center, its strategic placement near the highway and the shopping mall compensates for this, and ride-sharing services are readily available. Parking is provided on-site, though it is a frequently mentioned point of contention as it incurs an additional fee and is often described as uncovered, lacking security, and sometimes disorganized, leading to frustration for many guests.

Staff & Service
The hotel staff consistently receives high commendation for their exceptional friendliness, attentiveness, and professionalism. Guests frequently highlight the helpful and polite demeanor of the team across all departments, from the reception to the restaurant and housekeeping. The check-in process is generally described as quick and efficient, contributing to a smooth arrival experience. Housekeeping staff are particularly noted for their diligence and courtesy, ensuring rooms are well-maintained. While most interactions are positive, some guests have reported mixed experiences with the reception, occasionally finding certain individuals less welcoming or efficient. Overall, the commitment of the staff to providing excellent service is a recurring theme, significantly enhancing the guest experience.

Additional Information
Guests should be aware that the hotel has a pet-friendly policy, though this comes with a significant additional fee. Many pet owners expressed frustration that despite the charge, there are very limited areas for pets to circulate outside the room, essentially requiring them to remain confined. The hotel itself is frequently described as older and in need of general maintenance and renovations, with some areas showing signs of wear and tear or being under construction, which can impact the overall aesthetic. Another recurring issue mentioned by some guests is the unreliability of the key cards, which often demagnetize, requiring multiple trips to the reception for re-activation. Additionally, a common complaint is the scarcity of conveniently located power outlets within the rooms.