The Grand Borneo is located in Kota Kinabalu and offers elegant accommodation attached to the 1Borneo Hypermall. Accommodation includes air-conditioned rooms with flat screen TVs and cable channels, complimentary Wi-Fi internet access and writing desks. Guests also receive complimentary coffee and tea making facilities. The Grand Borneo features an on-site business centre, a swimming pool and jacuzzi, and a fitness facility. There are also conference and meeting facilities available. The hotel offers all day dining at their on-site restaurants, including an international buffet breakfast service and express set lunches. There are also weekend brunches available. There is a bar and lounge that serves refreshments, cocktails and light snacks during the evenings. The hotel is approximately a 30-minute drive from the Kota Kinabalu International Airport and the Kinabalu Golf Club. Tanjung Aru is 25 minutes away by car. The historic Atkinson Clock Tower is less than a 20-minute drive from the hotel.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Guests mention that this hotel is in the perfect location for shopping and entertainment. The hotel is attached to a popular shopping mall, which also has many restaurants, cafes and other various specialty stores. There are also attractions nearby that are accessible in less than 30 minutes by car.
Guests state that the hotel is clean and comfortable. Accommodation has nice amenities and the beds and linens are clean. The rooms are kept clean on a regular basis. Guests were satisfied with the level of cleanliness while staying at this hotel.
Guests mention that the breakfast buffet service that is offered at this hotel is very good and offers many options to suit all morning cravings and food plans. There are healthy options and regular breakfast items available. Guests were happy with the quality of food offered.
Guests report that this property does not offer complimentary parking. Guests with vehicles and hire cars were not happy with this as they had to pay an extra fee to park while staying at this hotel.
Guests mention that the Wi-Fi internet service at this hotel is not that fast and very poor. They experienced problems with downloading and with viewing emails at times. The hotel needs to upgrade their internet service to match the other more efficient services of the property.
Guests state that the air-conditioning at this hotel is in need of some improvement. They felt as though their rooms were not cooling down after having the air-conditioning on for a very long time and throughout the day.
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