Hotel Grand Hyatt Playa del Carmen Resort (Playa del Carmen, Mexico)


Hotel Grand Hyatt Playa del Carmen Resort (Playa del Carmen, Mexico)

About Grand Hyatt Playa del Carmen Resort

Situated on a 150-metre stretch of Marmita’s Beach, Grand Hyatt Playa del Carmen Resort is an ultra-modern 5-star hotel offering unmatched Caribbean views and three infinity pools, just steps away from the area’s popular Fifth Avenue. Calming bedrooms and suites feature “beach chic” decoration, Hyatt Grand Beds, floor to ceiling windows, robes, complimentary bottled water, minibars, coffee makers, satellite TV and rain showers. Choose between sea or mangrove views. The hotel features a Teen Arcade, a fitness centre, three pools and the tranquil, Cenote Spa. There is dedicated meetings and events space, free parking and free Wi-Fi. La Cocina serves international food for breakfast, lunch, dinner. Sushi 'N' Raw Bar serves sushi and Japanese specialties, whilst The Grill at 126 offers up fresh seafood and steaks for dinner. El Paseo provides three perfect spots: Kiosko (snacks), el Café (coffee and snacks) and the resort's main bar. Grand Hyatt Playa del Carmen Resort is a 17-minute drive from Xcaret and 45-minutes’ drive from Cancun International Airport.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


1a Avenida esquina Calle 26, 77710, Playa del Carmen, Mexico

Rating overview

trivago Rating Index based on 2543  reviews from:
  • Location
    Excellent  9.4 / 10
  • Rooms
    Excellent  8.6 / 10
  • Service
    Excellent  9.1 / 10

Positive Reviews


You can't beat its beach-front location

Situated right on the beach, you'll feel like you've got the world at your feet as you take in those expansive sea views. Guests love being able to walk out of their rooms and straight onto its impressive pool and beach area to enjoy the infinity pools and the sand with ease.


The Cenote Spa is fabulous

Unwind and switch off as you enter the stunningly designed Cenote Spa. A real show-case of this hotel, the spa received high praise by many de-stressed guests and offers a range of treatments that will get your holiday off to a very relaxing start.


Modern luxury

With plush Hyatt Grand Beds and floor to ceiling windows this beach-front hotel feels incredibly luxurious, light and spacious. Guests love the well-thought out design and the unrivalled comfort in the contemporary bedrooms and suites which enable you to relax during your stay in Mexico.

Negative Reviews


Noisy beach-front neighbours

Unfortunately, some guests mention that the tranquil atmosphere of the Grand Hyatt Playa del Carmen Resort is interrupted on occasion by music coming from nearby beach bars and clubs. It's understood that Hyatt are working with the beach club on this issue.


Breakfast is expensive

There's no escaping it - breakfast might be big but at this 5-star hotel it doesn't come at a cheap price.


Some dislike the seaweed

A very small handful of guests have mentioned that seaweed at the beach was an issue, although efforts are made to minimise it.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
Property amenities
  1. Café
  2. Arcade/Video games
  3. Express check-in
  4. Elevator
For children
  1. Childcare
  2. Playground
  3. Organised activities for kids
  1. Wheelchair accessible
  2. Accessible bathroom
  3. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
Sports facilities
  1. Bike rental
  2. Fitness
  3. Diving
  4. Table tennis
Suitable for
  1. LGBT friendly
Food and beverage
  1. All inclusive (upon inquiry)
  2. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


1a Avenida esquina Calle 26 , 77710 , Playa del Carmen , Mexico
Telephone: +52 9848751234 | Fax: +52 9848751235

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