About Hotel Grand Royal Lagoon
The Hotel Grand Royal Lagoon Hotel offers guests comfortable accommodation in the heart of Cancun's famous hotel zone, as well as free Wi-Fi internet service.
Rooms include amenities such as air-conditioning, flat-screen cable TVs, safes, and telephones. All rooms have private bathrooms and showers. Guests also receive complimentary toiletries.
The Hotel Grand Royal Lagoon Hotel features an outdoor swimming pool, a marina, a 24-hour front desk, concierge services, and complimentary self-parking. Guests also receive free toiletries.
Guests can dine in the on-site restaurant or choose to dine at any of the many restaurants, beach snack bars, and cafes nearby. Room service is also available and there are numerous bars within a few minute's walk of the hotel.
This property is 25 minutes from Cancun International Airport by car. The Cancun Golf Club and La Isla Shopping Mall are both within a ten-minute drive from the property.
Positive Reviews
positive:
A fabulous location.
Guests mention that this hotel has a great location close to the
hotel zone and all of its entertainment venues. There are bars, beaches, nightclubs,
restaurants, pizzerias and cafes just a short stroll from the hotel. Pharmacies
and groceries are within reach as well.
positive:
Rooms are large and clean.
Guests state that the rooms are very spacious and comfortable
and include all the necessary amenities needed while visiting Cancun. Amenities
in rooms worked well and the rooms are clean for a basic hotel in the hotel
zone.
positive:
A friendly and warm staff.
Guests report that the staff is very friendly at this hotel and
ready to accommodate guests with any of their requests. Guests mention that the
staff is always smiling and will give you ideas on what to do in the hotel zone
area and beyond.
Negative Reviews
negative:
Bad Wi-Fi connection.
Guests report that there isn't a Wi-Fi internet service
available in the rooms and the only signal that you can connect to by the front
desk is very weak. This was very disappointing to these guests, as they would
of liked to stay connected to family and friends while they were vacationing in
Cancun.
negative:
Not a safe feeling.
Guests mention that the area around the hotel does not feel
exactly safe. It has low lighting and these guests felt a bit afraid for their
safety when staying here. If there had been more security, gates or proper
lighting, they would of felt much more safe.
negative:
Hard beds.
Guests state that the beds are extremely hard and do not offer a
good night's sleep. They recommend that you choose another hotel if you have
any back problems.