Hotel Granus

This hotel offers a comfortable and convenient stay, particularly noted for its proximity to the Carolus Thermen spa, making it an ideal choice for spa-goers and sightseers looking to explore the city on foot. Guests consistently highlight the hotel's cleanliness, comfortable accommodations, and the quality of its breakfast. It appeals to a range of travelers, including couples seeking a relaxing getaway and solo travelers appreciating the value and central location. To ensure a smooth experience, guests are advised to be prepared for the automated check-in process and to consider reserving parking in advance due to limited availability.

Facilities & Amenities
Guests generally find the hotel's facilities practical and well-maintained. Rooms are equipped with convenient amenities such as a mini-fridge, kettle, and tea and coffee making facilities, providing comfort for short stays. Many rooms also feature multiple plug points, which is appreciated by modern travelers. While some guests reported issues with free Wi-Fi connectivity, it is generally available. The hotel also provides an elevator (lift) for easy access to upper floors. Some larger apartments include a small kitchenette, adding to the convenience for longer visits.

Cleanliness & Room Comfort
The hotel receives high praise for its clean rooms and overall tidiness. Guests frequently commend the comfortable beds and good mattresses, ensuring a restful night's sleep. The bathrooms are described as clean and functional, with many appreciating the spacious showers. While most rooms are considered quiet, some guests in street-facing rooms have noted street noise. A few reviews mentioned minor issues such as dust behind furniture or a lack of soundproofing in certain areas. Some rooms, particularly those in the basement, are noted to be small or lack direct sunlight.

Dining & Food Quality
The breakfast consistently receives excellent feedback, often described as bountiful and tasty. Guests appreciate the good variety of options, including fresh vegetables and a selection of cheeses, which many compare favorably to higher-rated hotels. However, some guests have noted limited choices for certain dietary preferences, such as a lack of muesli or fresh fruit. The coffee quality has received mixed reviews, with some finding it subpar. The breakfast room can become cramped during peak times, occasionally leading to wait times or shortages of popular items like rolls or scrambled eggs.

Location & Accessibility
The hotel boasts a central location, making it highly accessible for exploring the city. It is within walking distance to the city center, typically ranging from 10 to 25 minutes, and is notably close to Carolus Thermen, a major draw for many visitors. While public transportation is nearby, most attractions are easily reached on foot. Parking is a significant topic; on-site spots are limited and paid, often requiring advance reservation. Many guests opt for nearby public parking at Blüscherplatz, which is more affordable but requires cash payment. Some guests find the immediate surrounding area less appealing, though the hotel itself is considered safe.

Staff & Service
The staff at the hotel are frequently described as friendly, helpful, and attentive, contributing positively to the guest experience. The automated check-in process is a common feature, generally found to be smooth and convenient, especially for late arrivals. However, some guests experienced initial confusion due to contradictory instructions or the hotel's limited reception hours, particularly in the evenings when no staff are present. Despite these minor issues, the staff's willingness to assist with requests and provide clear communication via messaging is often highlighted.

Additional Information
Guests should be aware that some rooms are located in an annex building across the street, which means crossing the road for breakfast and potentially experiencing colder common areas within that building. The hotel features a small elevator that some guests find cramped. There is no dedicated luggage room or bar on the premises. While the hotel provides fans in rooms, some guests noted a lack of air conditioning controls, which could be an issue during warmer periods. Guests should also be mindful of nearby road works that may affect accessibility or noise levels.