Gravity Haus Moab

This hotel is a modern and stylish retreat, particularly appealing to active travelers with its unique in-room bike storage and thoughtful amenities. Guests frequently highlight the spacious rooms, comfortable beds, and its excellent central location, making it an ideal base for exploring the area. While the hotel generally receives praise for its cleanliness and friendly staff, some guests have noted issues with noise and certain service aspects. It is well-suited for hikers, cyclists, families, and couples seeking a contemporary and convenient stay. To ensure a more peaceful experience, it is advisable to request a room not facing the main road, and be aware of the specific pet policy if traveling with animals.

Facilities & Amenities
The hotel offers a well-regarded pool and hot tub area, which many guests find to be a relaxing oasis after a day of activities, complete with fire pits and ample seating. However, some guests noted that the pool area is located across the parking lot, which can feel a bit exposed. An outdoor store is conveniently attached to the hotel, providing easy access to gear. While the hotel does not feature a gym, guests appreciate the availability of filtered water in the lobby. Some reviews mentioned issues with ice machines being empty or having poor water quality, and several guests reported that the electric vehicle chargers were not operational during their stay.

Cleanliness & Room Comfort
Most guests commend the hotel's cleanliness, describing rooms as immaculate, spotless, and well-maintained. The comfortable beds, often featuring Purple mattresses, and quality linens are frequently praised for ensuring a restful sleep, though some found the pillows too soft. Rooms are generally spacious and thoughtfully designed, often including two sinks (one in the bathroom and one outside), and excellent showers with multiple heads, including rain showers and handheld options; some suites even feature a wet room and bidet. However, a few guests reported issues with dirty floors, uncleaned rooms during their stay, or specific areas like shower grout. Noise levels from the main road and occasionally from other guests were a concern for some, impacting sleep. While some rooms have a coffee maker, others noted its absence or found the provided coffee options lacking. TVs were sometimes described as grainy or not fully functional.

Dining & Food Quality
Feedback on dining options is mixed, largely due to changes in service. While some guests praised the breakfast as delicious and high-quality, it is generally not complimentary. The hotel's restaurant has been noted for offering good food, but several reviews indicated that it was closed for dinner or had limited hours during their stay, leading to some disappointment. The coffee served in the lobby cafe or restaurant receives positive mentions for its quality, with some guests appreciating the availability of a coffee bar. However, the lack of consistent dining options, particularly for dinner, was a recurring point of feedback.

Location & Accessibility
The hotel boasts a highly convenient and central location, making it a significant draw for guests. It is within easy walking distance to numerous restaurants, shops, and the downtown area. Guests particularly appreciate its proximity to a grocery store and gas station right next door, facilitating easy access to essentials. Its location also provides convenient access to popular national parks like Arches and Canyonlands. Parking is generally described as ample and easy, even for those with small trailers. While the Main Street location offers great accessibility, it is also the primary source of noise for rooms facing the road.

Staff & Service
The staff generally receives high praise for being friendly, helpful, and attentive, contributing positively to the guest experience. Many guests highlighted the quick check-in process and the staff's willingness to provide local recommendations. However, feedback on housekeeping is notably mixed; while some found it excellent, many guests reported that rooms were not cleaned during their stay unless specifically requested, and even then, the cleaning quality was sometimes inconsistent. Some guests also encountered staff who seemed unenthusiastic or unhelpful, particularly regarding issues like broken EV chargers or strong odors. There were also isolated reports of issues with room keys and unexpected room entries.

Additional Information
The hotel operates a pet-friendly policy, which is appreciated by many guests traveling with animals, though some were surprised by an additional charge for pet fur and noted the lack of a dedicated pet potty area on the property, requiring walks to nearby grassy spots or a dog park. Guests should be aware of a strong odor or perfume scent in the lobby and hallways, which some found overwhelming or triggering. There has been some confusion regarding the hotel name change from Radcliffe to its current branding, as old signage may still be present. It is important to note the hotel's housekeeping policy requires guests to specifically request room cleaning during their stay, as it is not provided automatically.