Grecotel Egnatia

The hotel stands out for its exceptional location, offering direct beach access and a prime spot at the beginning of the city's promenade, allowing guests to step directly from their rooms onto the sand or enjoy a short walk to the city center. Guests consistently highlight the varied breakfast, attentive staff, and overall cleanliness as key strengths. This makes it an ideal choice for families seeking a relaxing seaside holiday with convenient amenities for children, couples looking for a romantic getaway with sea views, and sightseers or business travelers who appreciate being close to the city's attractions and dining options. To enhance your stay, guests are advised to inquire about the availability of kettles and complimentary water in their rooms upon arrival, as policies may vary, and to be aware that some older rooms may have squeaky beds.

Facilities & Amenities
The hotel offers a range of pools, including some with private access in certain sections, which are generally well-maintained. A fitness center is available, though some equipment is noted as old. Many guests appreciate the convenience of free Wi-Fi, although its performance can be inconsistent, particularly in rooms. Free parking is provided and generally has good capacity, though it can become full during peak times. Other amenities like ice machines and vending machines contribute to guest convenience. The hotel's beach bar is a popular spot, opening at noon, and beach towels are provided free of charge.

Cleanliness & Room Comfort
Many guests find the rooms to be clean and spacious, often featuring balconies with pleasant sea views. Spacious bathrooms are also a plus. However, a frequent concern is that many rooms are old and dated, with some guests reporting uncomfortable or squeaky beds due to old wooden bases or soft mattresses. Issues like poor Wi-Fi coverage in rooms, a lack of kettles or coffee/tea supplies, and empty mini-bars (beyond water) are commonly mentioned. Some reviews note the presence of mosquitoes or other bugs, especially in ground-floor rooms, and occasional issues with rusted balcony furniture or high toilet seats.

Dining & Food Quality
The breakfast buffet receives widespread praise for its variety, richness, and extensive choice of hot and cold items, including various types of coffee, tea, juices, and fresh fruit. Many guests describe it as delicious and satisfying. A significant highlight for families is the provision of free lunch and supper buffets for kids, which is highly appreciated. The hotel's restaurant generally offers decent food options. However, some guests have found the breakfast to be less diverse over time, with specific complaints about the quality of coffee or orange juice. The snack bar menu is noted as limited, and some found the Easter dinner to be overpriced.

Location & Accessibility
The hotel boasts an excellent central location, situated directly on the beachfront and at the beginning of the city's promenade. Guests can easily reach the city center, with its numerous restaurants, shops, and attractions, within a short 5-10 minute walk. This prime spot allows for both immediate beach access and convenient exploration of the urban area. Despite its central position, the hotel is often described as quiet and peaceful. Parking is available on-site, though spaces can be limited during busy periods. Some guests have noted that the sea directly in front of the hotel can appear muddy or wavy at times, possibly due to its proximity to the port or recent weather conditions.

Staff & Service
The staff consistently receives high praise for being friendly, helpful, polite, and attentive. Many guests highlight their multilingual abilities and willingness to accommodate requests, contributing to a positive experience. The check-in and check-out processes are generally described as efficient. Housekeeping is noted for maintaining clean rooms. Overall, the service is often described as excellent, with staff making guests feel welcome and appreciated, even during busy periods. A few isolated incidents mention a perceived superior attitude from some staff members, or issues with slow service at the beach bar.

Additional Information
The hotel is frequently noted as being in need of renovation across various areas, with many guests suggesting updates to furniture, rooms, and certain facilities to match modern standards. Guests should be aware that while the hotel provides water in rooms on the first day, subsequent water may be charged. The hotel is divided into older and newer sections, with the newer parts often described as more modern but sometimes closed during off-peak seasons. Some guests found the 11:00 AM check-out time to be early. The hotel has hosted corporate events, indicating its suitability for business gatherings, and features pleasant Christmas decorations during the holiday season.