Hotel Greif, a Member of Design Hotels

The hotel offers a distinctive stay, celebrated for its unique artist-designed rooms and prime location directly on Piazza Walther, placing guests at the heart of the city. This makes it an excellent choice for sightseers eager to explore local attractions and couples seeking a memorable getaway. Many guests highlight the hotel's spacious and comfortable accommodations, the exceptional breakfast, and the consistently friendly and helpful staff. While the central setting is a major draw, some guests note the presence of numerous stairs throughout the property, which can be challenging, particularly when handling luggage. To enhance your experience, consider taking advantage of the hotel's access to the sister property's pool and garden, offering a tranquil escape in the city center. Be prepared for some internal stairs, even when using elevators, and plan accordingly for luggage.

Facilities & Amenities
Guests frequently commend the hotel's access to the pool and beautiful garden area at its sister property, describing it as a hidden oasis perfect for relaxation and enjoying cocktails. This amenity is particularly appreciated for offering a refreshing escape in the city center. The hotel also provides a well-maintained sauna, though some guests note it is shared and lacks privacy. For those looking to stay active, a fitness center is available. While the hotel features a bar, some visitors have found it to be closed or difficult to access outside of breakfast hours. Free Wi-Fi is generally available, ensuring guests can stay connected, and the unique artistic elements extend throughout the hotel's common areas, contributing to its distinctive ambiance.

Cleanliness & Room Comfort
Guests consistently praise the hotel's spacious rooms, often highlighting their cleanliness and unique artist-designed decor, which adds a special touch to each stay. The comfortable beds are frequently mentioned, ensuring a restful night's sleep, though a few guests found the mattresses to be on the softer side. The bathrooms are described as generous in size and well-supplied with amenities. In-room conveniences like kettles for coffee and tea, mini-bars, robes, and slippers are appreciated. While many rooms offer pleasant views, some guests experienced noise from the street or the nearby church bells, though others found their rooms to be quiet. A recurring minor inconvenience noted by some is the limited effectiveness of the air conditioning, leading to warmer room temperatures, and the absence of power outlets conveniently located near the beds.

Dining & Food Quality
The breakfast experience at the hotel receives overwhelmingly positive feedback, consistently described as excellent and a true highlight of the stay. Guests are impressed by the extensive variety and high quality of the offerings, which include a wide selection of fresh produce such as berries and other fruits, as well as smoked salmon, various cheeses, and meats. The option for made-to-order eggs and freshly prepared coffee further enhances the dining experience. Many appreciate the pleasant setting of the breakfast area, particularly the terrace, which provides a lovely start to the day. While the hotel itself does not feature a full-service restaurant for other meals, guests have the convenient option to dine at the acclaimed restaurant located at the sister property nearby.

Location & Accessibility
The hotel's central location on Piazza Walther is a significant advantage, placing guests within easy walking distance of numerous attractions, shopping areas, and restaurants. Its proximity to the train station also makes it highly convenient for arrivals and departures. For guests arriving by car, an underground parking facility is available directly beneath the square, with a connection to the hotel. However, a frequently mentioned challenge is the hotel's accessibility, particularly due to the presence of multiple stairs. Guests often encounter steps from the parking garage to the hotel entrance, and further stairs are present between the elevator and room levels, which can be particularly difficult when managing heavy luggage or for those with mobility limitations.

Staff & Service
The hotel staff consistently receives high praise for their friendliness and helpfulness, significantly contributing to a positive guest experience. Guests frequently commend the reception staff for their warm welcome, efficiency during check-in and check-out, and willingness to provide valuable local information and assistance with arrangements like taxi bookings. The breakfast service staff are also highlighted for their attentiveness and pleasant demeanor, ensuring a delightful start to the day. Many reviews mention how accommodating the team is, going above and beyond to assist with requests, including facilitating early check-in when possible. While the staff's overall dedication to service is a recurring theme, some guests noted mixed experiences regarding direct luggage assistance upon arrival, particularly given the hotel's internal stairs.

Additional Information
Guests should be aware of a few specific aspects that may impact their stay. While the hotel offers a bar area, several reviews indicate that it is often closed or difficult to access outside of breakfast hours, limiting options for evening drinks or coffee. This can be an inconvenience for those hoping to relax with a beverage on-site. Another recurring point of feedback concerns the air conditioning system; some guests found that rooms could become uncomfortably warm, as the system's effectiveness was limited or the temperature could not be adjusted below a certain threshold, sometimes remaining around 22 degrees Celsius (71 degrees Fahrenheit). This was particularly noted during warmer periods. Additionally, some visitors observed that while the hotel's interior design is unique and artistic, certain elements might appear somewhat dated to modern tastes, reflecting an older renovation style. These details, while minor for some, are worth considering for a fully informed stay.