Hotel Guarany

This hotel is highly regarded for its exceptional gastronomy and prime central location, directly opposite the main square, making it a memorable destination. Guests consistently highlight the delicious and varied food offerings, alongside the attentive and friendly service provided by the staff. Its comfortable accommodations and convenient position near key attractions make it an ideal choice for couples seeking a relaxing getaway, families looking for engaging activities and spacious rooms, and sightseers eager to explore the city on foot. For an enhanced experience, consider requesting a room on a higher floor or one facing the square for picturesque views, and be mindful that the hotel can be quite busy during peak times or special events.

Facilities & Amenities
The hotel offers a range of facilities, though some areas are undergoing renovations. Guests can enjoy both a heated indoor pool and an outdoor pool, though the indoor one is often noted as small and can get crowded, while the outdoor pool is not heated and may be too cold for some. The fitness center is available, but some equipment, particularly treadmills, has been reported as damaged or in need of maintenance. A game room is also present, though some guests suggest it could benefit from modernization. Wi-Fi connectivity receives mixed feedback, with some finding it slow or unreliable for streaming. The elevators are a frequent point of discussion, with guests noting they can be slow, occasionally get stuck, or do not access all floors, leading to delays. Underground parking is provided, but it can be narrow, challenging to maneuver, and often reaches full capacity, especially on weekends.

Cleanliness & Room Comfort
The cleanliness of the rooms and common areas is consistently praised by guests, with many describing them as spotless and well-maintained. Rooms are generally spacious, offering ample living area. However, feedback on bed comfort is mixed; while many find the beds comfortable, some report them as too soft, having a dip in the middle, or being two twin beds pushed together, which can be uncomfortable for couples. Pillows are often described as too low. Noise can be an issue, particularly street noise from the main square for rooms facing it, and internal noise from other guests or ongoing renovations. Some older rooms are noted as needing updates, with occasional mentions of peeling paint, damaged doors, or strong odors, especially in rooms with carpeting. In-room amenities like TVs are sometimes criticized for limited channels or small size, and there are frequent comments about a lack of convenient outlets near beds. Bathrooms are generally spacious with good water pressure, though some lack sufficient space for toiletries.

Dining & Food Quality
The hotel's dining experience is a significant highlight, with full board being a major draw for many returning guests. The food quality is overwhelmingly praised across breakfast, lunch, and dinner, described as delicious, well-prepared, and flavorful. Guests appreciate the constant replenishment of dishes and the variety, though some note that the breakfast options could be more diverse, and healthy protein choices might be limited at times. The unique system of fixed table assignment for the duration of the stay in the restaurant is well-received. The restaurant staff, including chefs and waiters, receive exceptional commendation for their attentiveness, kindness, and professionalism, greatly enhancing the dining atmosphere. While drinks are not included in the full board, their prices are generally considered fair. However, a strict dress code for the restaurant, particularly regarding men's attire, has been a point of contention for some guests.

Location & Accessibility
The hotel boasts an excellent central location, directly opposite the main square (Praça Adhemar de Barros), which is a major advantage for guests. This prime position places visitors within walking distance of numerous shops, restaurants, bars, and other popular tourist attractions, including the local Balneário. The hotel's accessibility also extends to easy routes for exploring nearby towns. While the convenience of the location is highly valued, some guests staying in rooms facing the square have noted potential noise levels from events or activities happening there. Underground parking is available and complimentary, but it is frequently described as narrow and challenging to navigate, often becoming full, especially during busy weekends, which can make finding a spot difficult.

Staff & Service
The staff and service at the hotel consistently receive outstanding praise, often cited as one of the main reasons guests choose to return. The entire team, from reception to housekeeping and the restaurant staff, is described as exceptionally friendly, attentive, helpful, and professional. Guests frequently highlight their dedication to ensuring a comfortable and pleasant stay. The recreation team is particularly commended for their energetic and caring approach, providing engaging activities for both children and adults. While the majority of interactions are highly positive, there have been isolated instances where some guests found reception staff to be less flexible or misinformed regarding hotel policies or bookings. Overall, the commitment to providing excellent attentive service is a recurring theme in guest feedback.

Additional Information
The hotel is currently undergoing renovations, which has resulted in some updated rooms, though older sections still await modernization. A notable point for some guests is the hotel's pet policy, as it does not currently allow pets, which can be a drawback for travelers with animal companions, especially given the increasing number of pet-friendly establishments in the area. Guests should be aware of the dress code for the restaurant, which prohibits men from wearing tank tops, a rule that has caused some inconvenience. While the elevators are generally functional, there are recurring comments about them being slow or occasionally getting stuck. For those with electric vehicles, an electric car charger is available in the parking area. The hotel also offers children's amenities, including cribs and a dedicated play area, and provides spa services for relaxation.