Hôtel Chalet Royal

This hotel is highly regarded for its breathtaking valley views, which are consistently highlighted by guests from their rooms, balconies, and dining areas. Its signature feature is its exceptional proximity to the ski lift, making it an ideal choice for skiers and winter sports enthusiasts seeking convenient access to the slopes. Many guests also appreciate the spacious rooms and the generally friendly staff. While the hotel offers a comfortable stay, it particularly appeals to couples and families looking for a scenic mountain getaway. To make the most of your visit, it is advisable to confirm the availability of the hotel's restaurant and bar, especially if traveling during the off-season, and be aware of potential additional costs for certain amenities like the spa and parking.

Facilities & Amenities
The hotel offers a range of facilities, though some come with additional costs. Guests can enjoy a wellness area featuring a sauna and jacuzzi, though access often requires an extra fee and is sometimes limited to an hourly booking. While the Wi-Fi is generally available in public areas, some guests report inconsistent or non-functional internet connectivity within their rooms. Rooms are equipped with a TV, and some appreciate the mirroring capabilities. Convenient ski lockers are available near the lift, which is a significant advantage for skiers. However, some guests note the absence of a kettle or coffee maker in the rooms, and the mini-bar is mentioned as reasonably priced. A billiard table is also available, though it incurs a small fee per game.

Cleanliness & Room Comfort
Guests frequently describe the rooms as spacious and generally clean, with many enjoying stunning valley views from their windows or balconies. However, feedback on room comfort and condition is mixed. While some find the beds comfortable, others report issues with two single beds pushed together or lumpy pillows. The bathrooms are often noted as being a bit old or in need of renovation, with some instances of black mold reported on ceilings or silicone joints. Noise levels can be a concern, particularly from the street, and the curtains are sometimes described as too thin or not opaque enough, requiring guests to close shutters for privacy and darkness.

Dining & Food Quality
The breakfast at the hotel receives varied feedback, with many guests praising its quality and variety, including a good selection of pastries, bread, and hot items like eggs and bacon. However, some guests note a lack of vegetables or a repetitive menu, especially during longer stays. The hotel's restaurant is often commended for its food quality, with some describing the dishes as succulent and refined. Conversely, the service in the restaurant can be inconsistent, with reports of it being slow, inattentive, or overwhelmed. During the off-season, the restaurant and bar may be closed, requiring guests to seek dining options elsewhere, sometimes at a sister hotel nearby.

Location & Accessibility
The hotel boasts an excellent location, situated directly opposite the gondola and very close to the ski lift, making it exceptionally convenient for skiers to access the slopes. This prime position also affords guests breathtaking valley views. While the immediate area is ideal for winter sports, the town itself can be very quiet during the off-season, with many shops and restaurants closed. Parking is a significant point of discussion among guests; while an underground parking garage is available, it is often expensive, and free street parking is scarce. The hotel's accessibility by public transport is generally good, though bus frequency can be limited.

Staff & Service
The staff at the hotel generally receives positive remarks for their friendliness and helpfulness, with many guests highlighting their polite and professional demeanor, particularly during check-in. They are often described as accommodating and willing to assist with requests. However, some reviews indicate mixed experiences, with instances of staff appearing overwhelmed, inattentive, or even unfriendly, especially concerning restaurant service or during periods of low occupancy when staffing might be minimal. Despite these occasional issues, housekeeping is consistently praised for maintaining clean rooms and ensuring a tidy environment for guests returning from their daily activities.

Additional Information
Guests should be aware that several amenities and services incur additional costs that are not always included in the initial booking price. This notably applies to the spa and parking, which guests frequently mention as being expensive or unexpectedly charged. The hotel's operations are heavily influenced by the season, with the restaurant and bar often closed during the low season, contributing to a very quiet atmosphere in the evenings. A convenient feature for winter sports enthusiasts is the provision of ski lockers located directly near the lift, though some guests have expressed confusion regarding their exact location or usage policy.