Hôtel Martinez, in The Unbound Collection by Hyatt

This hotel offers a truly luxurious and memorable experience, distinguished by its prime location directly on the Croisette with direct beach access. Guests consistently praise the hotel's elegant Art Deco design, spacious and comfortable rooms, and the exceptional service provided by the staff. It is an ideal fit for couples seeking a romantic getaway, families looking for a luxurious and accommodating stay, and business travelers who appreciate high standards and convenience. To enhance your visit, consider taking advantage of the hotel's diverse dining options and be prepared for potential additional costs for certain amenities.

Facilities & Amenities
The hotel provides a range of impressive facilities for guests to enjoy. The gym is consistently highlighted as new, well-equipped, and available 24/7, catering to those who wish to maintain their fitness routine. The spa offers a relaxing experience with excellent massages. The outdoor pool is heated, though some guests found it to be on the smaller side or occasionally crowded, and it may be subject to closure for maintenance or events. The private beach club is a significant draw, offering a beautiful sandy area and good service, though it is sometimes under construction and requires advance booking for sunbeds, which incur an additional fee. Some guests also noted that the elevators can be slow or limited in number, especially when some are undergoing repairs.

Cleanliness & Room Comfort
Guests frequently commend the hotel's commitment to cleanliness and the overall comfort of the accommodations. Rooms are described as spacious, clean, modern, and beautifully renovated, often featuring stylish decor and high-quality materials. The beds are consistently praised for being very comfortable, ensuring a restful night's sleep, complemented by high-quality linens. Many rooms offer splendid views of the sea or the well-maintained garden. However, a recurring concern for some guests is noise levels, particularly from neighboring rooms or nearby nightclubs, indicating varying sound insulation. Some also noted minor issues like small closet space or less convenient bathroom layouts.

Dining & Food Quality
The hotel's dining experiences receive widespread acclaim, particularly the breakfast. Guests describe it as superb, with a vast variety of fresh, high-quality products, including hot buffet options, cheeses, pastries, and fruits. While the breakfast buffet is exceptional, some guests mentioned that coffee service can be slow during busy periods, and certain items like eggs or avocado may incur an extra charge. The hotel features multiple dining venues, including the acclaimed La Palme d'Or for a gastronomic experience, and Le Sud, which is praised for its breakfast spread and overall team. The beach restaurant is also popular for its delicious food and pleasant atmosphere, though it may not always be open for dinner. The newly opened Martinez bar is noted for its vibrant ambiance and excellent cocktails.

Location & Accessibility
The hotel boasts an excellent and central location directly on the Croisette, making it incredibly convenient for guests. Its direct beach access is a major highlight, allowing easy enjoyment of the waterfront. Guests appreciate being within easy walking distance of numerous popular attractions, including shopping areas, a wide array of restaurants, and the train station, facilitating exploration of the city and surrounding areas. While the location is highly desirable, parking at the hotel is noted as being expensive, with valet service available. Despite the bustling area, many guests find the hotel's immediate surroundings to be peaceful and secure.

Staff & Service
The staff and service at the hotel are consistently lauded as exceptional, contributing significantly to a positive guest experience. Guests frequently describe the team as professional, warm, attentive, and highly efficient, going above and beyond to ensure a memorable stay. From the moment of arrival, the bell desk and valet service are highlighted for their helpfulness and warmth. The front office and concierge teams are praised for their responsiveness and ability to make guests feel valued. Housekeeping is noted for its thoroughness and daily turndown service. While most feedback is overwhelmingly positive, some isolated instances of less friendly or slower service were mentioned in specific bar areas or at reception during peak times.

Additional Information
Guests should be aware of certain additional aspects that impact the overall experience. A notable point of contention for many is the additional charge for sunbeds at the private beach club, which some guests feel should be included given the hotel's standing. There are also mentions of construction or renovation work occurring at various times, particularly affecting the beach club's availability. Furthermore, some guests found that certain extra services within the hotel, such as specific food items or drinks, were perceived as overpriced. The hotel does have a deposit policy that some guests found unusual, involving a daily hold on credit card details.