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Hotel Hôtel Palace Royal (Québec-City, Canada)

Hotel Hôtel Palace Royal (Québec-City, Canada)

About Hôtel Palace Royal

Centrally located in the heart of downtown Quebec City and just minutes from Parliament Building and Morrin Centre, Palace Royal by Hotel Jaro is a smoke-free hotel that offers modern accommodations with easy access to Basilique Cathedrale Notre Dame de Quebec. Québec City Jean Lesage International Airport is just a short drive away. All rooms are equipped with air conditioning, flat-screen TV with cable channels, microwave, refrigerator, and an in-room safe. High-speed wireless Internet access is provided in each room. Private bathrooms include hairdryers and complimentary toiletries. Some units come with a seating area. Palace Royal by Hotel Jaro features a 24-hour front desk, indoor pool, fitness centre, sauna, a computer station, and concierge services. Private parking is available for a surcharge. A full breakfast is offered for a surcharge each morning. The onsite Beffroi Steak House restaurant is open for breakfast, lunch, and dinner. Room service is available. Nearby attractions include Le Capitole and Citadelle of Quebec.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

trivago Rating Index based on 4784  reviews from:
  • Hotels.com(8.4/10)
  • LocationExcellent  (9.3 / 10)
  • RoomsGood  (7.5 / 10)
  • ServiceExcellent  (8.9 / 10)
  • CleanlinessExcellent  (8.5 / 10)
  • Value for moneyVery good  (8.1 / 10)

Positive Reviews


Close to Old Quebec

Many guests like the central location and say that a vibrant shopping street with a great supermarket is just one block away. Others note that Old Quebec is within walking distance, and add that many restaurants, parks, and pharmacies are easily reachable.


Nice rooms

Most guests comment that the rooms are nicely decorated, and add that the beds are comfortable and there is enough storage space for clothes. Others mention that the bathrooms look brand new, and like that the water pressure in the shower facilities is powerful.


Friendly staff

Many guests say that the employees are friendly and can always provide guests with directions to local attractions in Old Quebec. Others note that housekeeping staff keeps the rooms spotless without disturbing guests early in the morning.

Negative Reviews


Disappointing breakfast

Several guests feel that the breakfast could be better and say that there is not much to choose from. Others comment that the waiters are not attentive, and add that the breakfast is a bit on the expensive side.


Old towels

Some guests report that the towels need upgrading, and comment that they look old and worn out. Others mention that towels at the pool are also in bad shape, and suggest that hotel management invests in new towels.


Tight parking and smell of chlorine in the pool

Several guests point out that the underground parking is dark, and say that there is not that much free space between the cars. Others comment that the water temperature in the pool could be cooler, and note that the pool smells of chlorine.

All amenities

Property amenities
  1. Elevator
  2. Gym
  3. Parking
  4. Bell service
  5. Hotel bar
  6. Indoor swimming pool
  7. Hotel safe
  8. Conference rooms
  9. Non-smoking rooms
  10. Restaurant
  11. 24-hour reception
  12. Snack bar
For children
  1. Cot
Wellness / Spa
  1. Massage
  2. Sauna
  3. Hot tub
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Ironing board
  5. Television
  6. Hairdryer
  7. Central heating
  8. Air conditioning
  9. Desk
  10. Telephone
  11. Safe
  12. Cable TV
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 17:00
  2. Check out: 11:00


775 avenue Honore-Mercier , G1R 6A5 , Québec-City , Canada
Telephone: +1 4186942000 | 

Frequently Asked Questions about Hôtel Palace Royal

  • Is there a pool area at Hôtel Palace Royal?

    Yes, Hôtel Palace Royal offers 1 pool area.

  • Are pets allowed at Hôtel Palace Royal?

    No, Hôtel Palace Royal doesn’t allow pets.

  • Is parking available at Hôtel Palace Royal?

    Yes, Hôtel Palace Royal provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Hôtel Palace Royal?

    Check-in at Hôtel Palace Royal is available from: . Check-out time is by .

  • Where is Hôtel Palace Royal located?

    Hôtel Palace Royal is located in 775 avenue Honore-Mercier, G1R 6A5, Québec-City, Canada.