Hotel Hacienda del Sol

This hotel is a popular choice for visitors to Tonalá, particularly those interested in shopping, due to its excellent location and unique feature of providing a secure, covered parking garage and a dedicated storage area for purchases. It is ideal for shoppers and families looking for a convenient base to explore the local markets, as well as couples and business travelers seeking a comfortable and reliable stay. Guests consistently highlight the hotel's cleanliness, comfortable rooms, and the friendly staff. To ensure a smooth experience, it is advisable to reserve your room in advance due to high demand, and if sensitive to noise, consider requesting a room away from high-traffic areas.

Facilities & Amenities
The hotel offers a range of practical amenities that enhance the guest experience. A standout feature is the ample, secure, and covered parking garage, which is highly valued by guests, especially those traveling with vehicles or making large purchases. An elevator provides convenient access to all floors. While Wi-Fi is available, some guests noted that the signal can be inconsistent in certain rooms. Rooms are equipped with air conditioning, though some found it challenging to maintain a steady temperature. Basic in-room amenities include a small safe in the wardrobe. Guests can request an iron and hair dryer from reception, though a deposit may be required. A unique and highly appreciated amenity for shoppers is the storage area where guests can have their market purchases delivered and stored securely.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, describing rooms and bathrooms as very clean, well-maintained, and even impeccable. The beds are frequently mentioned as comfortable, often firm, and equipped with quality linens, ensuring a restful night's sleep. Rooms are generally described as comfortable and some are noted for being spacious, though a few guests found them to be on the smaller side. While the hotel aims for tranquility, some guests experienced noise from various sources, including other guests, cleaning staff in the mornings, and occasionally from the on-site restaurant or building systems like pumps or air conditioning units. Hot water is reliably available in the bathrooms. Some minor points of feedback include the absence of a mini-fridge, nasal tissues, or more than one chair in the room, and some found the towels to be rough.

Dining & Food Quality
The hotel features a convenient on-site restaurant and bar, which receives positive feedback for its food quality and affordability. Many guests describe the food as good, amazing, or delicious, with options for breakfast and other meals. The cuisine is often noted as simple yet satisfying. The coffee served in the restaurant is also frequently highlighted as excellent. While the food itself is highly rated, feedback on service in the restaurant is mixed; most guests found the staff to be kind and friendly, though some reported instances of slow, confused, or less attentive service, with orders occasionally being incorrect. There is no mention of room service being available.

Location & Accessibility
The hotel boasts an excellent and central location in Tonalá, making it highly convenient for exploring the area. Guests appreciate being within walking distance of the main plaza, the bustling Tonalá market, and numerous shopping and dining options. Its proximity to the main avenue allows for easy access to the city's commercial heart. For those traveling further, the hotel's location also provides quick access to the highway, facilitating travel in and out of the Guadalajara metropolitan area and helping to avoid traffic. The secure and ample parking further enhances accessibility for guests arriving by car, making it an ideal base for shopping excursions.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently describe the team as super nice, kind, caring, respectful, and accommodating, contributing significantly to a positive stay. The check-in and check-out processes are generally noted as quick and smooth, though a few guests reported issues with reservations not being honored or encountering unhelpful receptionists in specific instances. Staff are also commended for their willingness to assist with requests and for providing excellent overall service. The availability of a secure storage area for purchases, managed by the staff, is a particularly valued service for shoppers.

Additional Information
The hotel is a highly sought-after destination, and guests often recommend reserving in advance due to its high demand. It maintains a pet-friendly policy, even accommodating large dog breeds, which is a significant advantage for travelers with companions. While the hotel is described as older, it is consistently praised for its cleanliness and well-maintained appearance. Some guests noted that a late check-out fee may be applied if exceeding the designated departure time. The hotel offers good value for money, being described as affordable and providing a good quality-price ratio.