Hampton by Hilton Amsterdam / Arena Boulevard

The hotel is a highly convenient choice for travelers, distinguished by its prime location directly adjacent to major public transport hubs and prominent entertainment venues. Guests consistently highlight the exceptional staff service, the overall cleanliness of the premises, and the inclusive breakfast offerings as key strengths. This makes it an ideal fit for concert-goers and event attendees seeking easy access to the Ziggo Dome, AFAS Live, and the Ajax Stadium. Its excellent transport links also cater well to sightseers exploring the city and business travelers needing efficient commutes. Families appreciate the hotel's accessibility and the range of nearby amenities. To enhance your stay, guests recommend being aware of the varying firmness of the beds and planning your breakfast timing to avoid peak crowding. Utilizing the extensive public transport network is also highly advised for seamless travel throughout the city.

Facilities & Amenities
Guests generally find the hotel's facilities to be practical and well-maintained. The fitness area is appreciated for quick workouts, and free Wi-Fi is consistently available, ensuring guests remain connected. The reception area is noted as spacious and a pleasant spot for relaxation. For convenience, ice machines and vending machines are on hand. However, a recurring point of feedback is the absence of a minibar or refrigerator in the rooms, which many guests miss. While the hotel features a bar, it is often described as part of the reception area, which can become busy and less inviting, with some guests noting a lack of glasses or preparedness during peak times. The hotel operates a card-only policy for purchases, which can be a surprise for some. Elevators can also experience crowding and delays during busy periods.

Cleanliness & Room Comfort
The hotel generally receives positive remarks for its clean rooms and overall tidiness. Many guests find the rooms to be adequately spacious and appreciate the presence of an iron and ironing board, as well as kettle and tea/coffee facilities. The showers are consistently praised for their hot water and good pressure. The hotel also boasts effective soundproofing, ensuring a quiet stay despite its bustling location. However, a significant and frequent point of contention among guests is the firmness of the beds, with many describing them as uncomfortably hard. Similarly, the pillows are often found to be too soft, offering insufficient support. Some guests have reported minor issues such as weak air conditioning, dirty walls or cups, and persistent shower drainage problems. Additionally, the inability to open windows in the rooms is a common complaint.

Dining & Food Quality
The hotel's complimentary breakfast is a significant draw for many guests, often described as plentiful with a good selection of items. The waffle maker is a particularly popular feature, allowing guests to prepare fresh waffles. While the breakfast includes coffee and juice, some guests express a desire for more variety in hot options, with the frequent absence of bacon being noted. A common concern is the crowded breakfast area, especially during peak hours, leading to long queues for beverages and food, and items sometimes running out or not being refilled quickly enough. Some guests find the overall breakfast offering to be basic or repetitive, particularly for longer stays. The hotel does not offer evening meals or a full-service restaurant, directing guests to nearby dining options.

Location & Accessibility
The hotel's central location is overwhelmingly praised as its strongest asset. Situated directly next to the Bijlmer Arena train and metro station, it offers exceptional accessibility to various destinations. Guests highlight the ease of reaching the airport in just two stops and the city center within 15-20 minutes via metro. Its proximity to major entertainment venues like the Ziggo Dome, AFAS Live, and the Ajax Stadium makes it ideal for event attendees, as these are all within walking distance. The surrounding area is vibrant, featuring numerous shops and restaurants, including supermarkets and a food court, providing ample amenities. While some guests mention the presence of suspicious individuals in the vicinity after dark, the hotel itself is generally considered safe and secure. Parking is available, though it is frequently cited as being quite expensive.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently commend the efficient check-in and check-out processes, as well as the staff's willingness to accommodate requests, such as luggage storage. Many reviewers highlight specific instances of staff going above and beyond to assist with inquiries or resolve minor issues. While most feedback on housekeeping is positive regarding cleanliness, some guests note inconsistencies in daily service or the replenishment of in-room supplies. A few isolated comments mention instances of staff appearing disengaged or lacking warmth, and some guests were surprised that not all staff members spoke Dutch. Despite these minor points, the overall sentiment is that the hotel team contributes significantly to a positive guest experience through their dedicated service.

Additional Information
Several important details enhance the guest experience, though they don't fit neatly into other categories. The hotel operates as a card-only establishment for purchases at the front desk or bar, which is a key point for guests to note. A convenient service offered is complimentary luggage storage after checkout, allowing guests to explore the city unburdened. For those opting to skip daily housekeeping, the hotel provides drink vouchers as an incentive. Guests should be aware that rooms do not feature a minibar or refrigerator, and windows cannot be opened, relying solely on the air conditioning system. Furthermore, the hotel does not offer evening meals or a full-service restaurant on-site. A recurring minor complaint is the absence of a toilet brush in the bathrooms.