Hampton by Hilton Stuttgart City Centre

The hotel offers a highly convenient urban base, distinguished by its direct access to the U-Bahn station and its immediate adjacency to the Milaneo shopping center, making it a signature feature for guests. This prime location, coupled with generally clean accommodations, comfortable beds, and a friendly staff, contributes to a positive overall experience. It is particularly well-suited for business travelers seeking efficient transport links, sightseers eager to explore the city's attractions, and couples looking for a comfortable and accessible retreat. Families appreciate the proximity to shopping and dining, while solo travelers find it a practical and safe option. Even pet owners are welcomed, adding to its broad appeal. To ensure a tranquil stay, guests might consider requesting a room not facing the train tracks, and those arriving by car should plan parking in advance due to limited on-site availability.

Facilities & Amenities
Guests frequently commend the hotel's well-equipped gym, noting its quality surpasses that of many similar establishments, providing ample opportunity for a workout. The Wi-Fi connection is consistently praised for being strong and reliable throughout the property, allowing guests to stay connected effortlessly. While the hotel features a pleasant bar area, offering a selection of drinks and even 24/7 pizza, some guests found the overall selection to be somewhat limited. The lobby also provides a comfortable and quiet space for relaxation or work. In-room conveniences include a water kettle for hot beverages and an iron with an ironing board, adding to the practical amenities available. However, some guests noted that the two elevators can become quite crowded during peak hours, leading to occasional delays.

Cleanliness & Room Comfort
The hotel generally receives high marks for its cleanliness, with many guests describing rooms as spotless and well-maintained. Comfortable beds are a recurring highlight, ensuring a restful night's sleep for most visitors. However, feedback on room size is mixed; while some found their rooms spacious, many others, especially those traveling in groups of three, described them as small, tight, or even triangular, making movement and luggage storage challenging. Noise levels also garnered varied comments; some rooms were noted as very silent, but others, particularly those facing the adjacent train tracks, experienced noticeable tram noise, even with windows closed, despite good insulation. The bathroom showers are generally good, though some guests reported issues with water pressure, noise, or water escaping due to half-guards. A common point of contention is the absence of a refrigerator and complimentary bottled water in rooms, and some guests noted a lack of adequate storage space or closets.

Dining & Food Quality
The complimentary breakfast is widely regarded as a significant highlight, with most guests praising its variety and quality, often describing it as delicious and above average for the hotel's class. A particular favorite among many is the option to make fresh waffles. The coffee is also frequently complimented. However, some guests expressed disappointment with the fruit selection, noting it was often limited or consisted of canned options, and a few found the bread and rolls to be hard or stale. The scrambled eggs received mixed reviews, with some finding them tasteless or of industrial quality. The breakfast room atmosphere can be quite challenging, as many guests reported it becoming very crowded, leading to long queues for coffee machines and a chaotic environment, especially during busy periods. Despite these issues, the staff generally works efficiently to replenish items.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the city. It is situated just one U-Bahn stop from the main train station and within easy walking distance of the city center, typically around 10-15 minutes. Guests particularly appreciate the U-Bahn station directly adjacent to the hotel, providing seamless access to various attractions and even the airport. The immediate vicinity includes the large Milaneo shopping center, offering numerous shops and restaurants, as well as the city library. However, parking is a significant and frequently criticized issue. The hotel's garage has very limited spaces, often full, and reservations are not possible. This forces guests to seek alternative, often expensive, parking options up to 15 minutes away, creating considerable inconvenience, especially for those with luggage. Some guests also noted the surrounding area is undergoing construction.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Many guests highlighted the warm welcome and attentive service provided, noting that staff members were often willing to go the extra mile to assist with inquiries, provide local recommendations, and ensure a pleasant stay. The check-in and check-out processes are frequently described as smooth, quick, and flexible. However, feedback regarding housekeeping is mixed; while some found rooms to be well-maintained, a notable number of guests reported issues such as rooms not being cleaned, items not being refilled, or used cups not being replaced. There were also instances where staff were perceived as slow to respond to requests or, in some cases, less accommodating when issues like room size or amenities were raised. Despite these inconsistencies, the overall sentiment towards the staff's demeanor remains largely positive.

Additional Information
The hotel is relatively new and modern, having been established within the last few years, which contributes to its fresh appearance and contemporary design. For guests traveling with pets, the hotel offers a pet-friendly policy, though it comes with an additional fee per night, which some found to be a notable cost. A point of concern for some guests is the absence of a dedicated pull-in or drop-off driveway directly at the entrance, making it challenging to unload luggage, particularly when dealing with the limited on-site parking situation. Some reviews also mentioned the unexpected presence of mosquitoes in certain rooms during their stay, which was a minor inconvenience for a few. Additionally, guests should be aware that an early check-in fee may apply if they wish to access their room before the standard check-in time, a policy that some found less accommodating.