Hampton Inn Atlanta-Perimeter Center

The hotel's most notable feature is its convenient location, offering easy access to major interstates, hospitals, and shopping areas, making it a practical choice for various travelers. It is particularly well-suited for families visiting nearby medical facilities, business travelers seeking proximity to the business district, and sightseers looking for a base to explore Atlanta. Guests frequently highlight the generally friendly staff and the complimentary breakfast as key benefits. However, many reviews point to the hotel's dated appearance and worn furnishings, suggesting a need for renovation. To enhance your stay, it is advisable to confirm the availability of updated rooms and be aware of potential fees for early check-in, as these are recurring themes in guest feedback.

Facilities & Amenities
The hotel offers a range of facilities, though guest experiences are mixed. The elevators are a frequent point of concern, often described as slow, old, noisy, or even out of service, leading some guests to opt for the stairs. While Wi-Fi is generally reliable, the fitness center receives negative feedback, with reports of broken equipment and a lack of weights, making it unsuitable for a proper workout. Guests also note issues with ice machines being broken or limited to certain floors. The swimming pool is sometimes closed for cleaning or not open as expected, disappointing some visitors. Additionally, some guests mention the absence of vending machines or issues with their functionality, impacting convenience.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is varied. Many guests find their rooms clean and appreciate the comfortable beds, contributing to a restful stay. However, a significant number of reviews report issues such as dirty hallways, ants in rooms and bathrooms, and hair found in various areas, indicating inconsistent cleaning standards. The overall room condition is often described as outdated, with worn and scuffed furniture, broken light fixtures, and dated televisions, some of which do not work properly. Noise can be an issue, with loud AC units and thin walls allowing sounds from neighboring rooms to disturb sleep. Some guests also mention stained sheets and unpleasant odors in rooms.

Dining & Food Quality
The complimentary breakfast is a notable amenity, though opinions on its quality and availability are divided. Many guests praise the hot breakfast and its variety, including hot food options and coffee. However, some express disappointment, describing the food as "fair" or "not good," with specific complaints about unreal eggs and a lack of fresh fruit. A common issue is that food items, particularly popular ones, tend to run out quickly, especially closer to the end of breakfast service, leaving little choice for latecomers. The juice machine and coffee machine also receive mentions for being broken or having issues, impacting the overall dining experience.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, offering easy access to the interstate and placing guests conveniently close to various points of interest. It is particularly well-situated for visits to nearby hospitals, Perimeter Mall, and a wide selection of restaurants and shopping centers. Guests appreciate the free parking available on-site, often describing it as easy and accessible. While the immediate surrounding area is noted for high traffic and some non-guest activity, the hotel itself is generally considered safe. Its proximity to public transportation, including a light rail station, also provides convenient access to other parts of the city.

Staff & Service
The hotel staff generally receives high praise for being friendly, helpful, attentive, and professional. Many guests highlight specific individuals at the front desk for their exceptional service and welcoming demeanor, contributing positively to their stay. The check-in and check-out processes are often described as easy and efficient. However, some guests report negative interactions, including instances of rude or unresponsive staff, particularly when addressing room issues or early check-in requests. While some issues are resolved promptly, others, such as inconsistent housekeeping or maintenance concerns, are reported as not being adequately addressed, leading to frustration for some visitors.

Additional Information
Several important details emerge from guest feedback. The hotel has a pet-friendly policy, which is appreciated by those traveling with animals, though finding suitable outdoor areas can be a challenge. Guests should be aware of a deposit that is often higher than expected, and a fee for early check-in that has caused frustration for some. A significant recurring issue is the lack of hot water, with multiple reports of guests experiencing cold showers, sometimes for extended periods. Housekeeping does not provide daily room cleaning unless specifically requested, and guests often need to ask for fresh towels. Additionally, some guests note the absence of a business center and charges for printing documents.