Hampton Inn Bristol

This hotel is a popular choice for road trippers and NASCAR fans due to its strategic location right off the interstate, offering convenient access to local attractions, shopping, and dining. Guests frequently highlight the hotel's overall cleanliness, comfortable accommodations, and the consistently friendly and helpful staff. It is also a favored destination for travelers with pets, providing suitable amenities for animal companions. While the hotel offers a convenient stop, guests seeking a quiet stay should be aware of its proximity to busy roadways. To ensure a more restful experience, consider requesting a room on the side of the hotel furthest from the interstate.

Facilities & Amenities
The hotel provides a range of amenities for guest convenience, including ample parking for most vehicles, though some larger vehicles or those with trailers found parking challenging. Guests can enjoy a pool, although some noted it is not heated and has minor maintenance issues like loose tiles, and lacks a gate for controlled access. A fitness center is available, though some guests found it to be small. The hotel offers free Wi-Fi, ensuring connectivity, and coffee is available at all hours. Some guests experienced issues with ice machines and vending machines being out of order or poorly stocked. The lobby area, while generally well-maintained, was occasionally described as having a strong, artificial scent or a musty odor by some visitors.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, with many appreciating the spaciousness of the suites and the comfortable beds. However, some guests reported that beds were worn or uncomfortable, and pillows were too flat. Room decor is often described as nice, and amenities like microwaves and mini-fridges are appreciated. A significant number of guests noted considerable noise levels from the adjacent interstate, which often disturbed sleep, even with windows closed. Some rooms showed signs of wear, including damaged drapes, peeling paint, stained carpets, and minor maintenance issues like missing sink stoppers or non-functional thermostats. Isolated instances of pests, including various insects, were also reported by some guests.

Dining & Food Quality
The complimentary breakfast consistently receives high praise from guests, often described as "lovely," "decent," and "very good." Many appreciate the hot breakfast options, which typically include eggs, waffles, sausage, and potatoes, along with cereals, bagels, toast, and a variety of muffins. The coffee is also frequently commended. Some guests noted that the breakfast variety could be improved, and on occasion, items like danishes were dry or the breakfast area ran out of food before the end of service. A few guests found the quality of some hot items, such as sausage patties and scrambled eggs, to be inconsistent.

Location & Accessibility
The hotel's central location is a major advantage, situated conveniently right off the interstate, making it an ideal stop for travelers. It offers easy access to a variety of attractions, including the Bristol Speedway, Bristol Casino, and the Pinnacle shopping center, which provides numerous shopping and dining options. The hotel is also close to a regional hospital. While the location is highly convenient for travel and local activities, its immediate proximity to busy roadways is the primary source of noise complaints. Parking is generally ample and accessible, though some guests found the driveway confusing or the lot difficult to navigate.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the quick check-in process and the staff's willingness to provide suggestions for local dining and shopping. Many reviews commend specific individuals for their exceptional service, such as assisting with room changes or accommodating special requests. Housekeeping staff are often noted for their efficiency and maintaining clean rooms. However, some guests reported issues with staff availability, particularly managers, during off-hours or weekends, leading to delays in resolving certain issues. There were also isolated reports of key cards malfunctioning and rooms not being ready at the scheduled check-in time.

Additional Information
The hotel maintains a pet-friendly policy, which is a significant draw for many guests traveling with animals, and provides designated areas for pets. However, some guests noted a strong animal odor in pet-friendly rooms and hallways, and noise from barking dogs was a recurring concern. Guests should be aware that the hotel has a policy against renting rooms to "locals" unless for specific qualifying reasons, which has caused frustration for some community members. The hotel does not have an ATM on-site, which can be inconvenient for guests needing cash. Some guests experienced issues with the thermostat in their rooms, which were motion-sensitive and reverted to preset temperatures, making it difficult to maintain a consistent room temperature.